Reviews

Overall Total Score
2.8 out of 5
Average | 1278 reviews

What User doesn't like about Tim Hortons:
Eating is good, but they need to learn to communicate better. if I order something and it will be a wait time, tell me so I can decide whether I get it and wait or not, I had 2 vacation on work, not my muffin or my drink, but they have my $6....where not going to them, but still going to horton other franchise View all feedback. What User likes about Tim Hortons:
the best coffee and donut is there. the manager/backer drove with the drive thru. she was awesome at her job! coffee is always on point and cake hot! flavored ice caps are always so good! and the baked goods are always fresh and especially soft! as a baked should be! kudos to the personal of this decor. view of my coffee every morning:d View all feedback.

Reviews from various websites

Menu
2.8 ★ from 10 reviews

Eating is good, but they need to learn to communicate better. if I order something and it will be a wait time, tell me so I can decide whether I get it and wait...

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The best coffee and donut is there. the manager/backer drove with the drive thru. she was awesome at her job! coffee is always on point and cake hot! flavored i...

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Management sucks. workers are filthy accept the young black girls. they are quite great, but the rest cannot even stir a coffee or take an order right

All tim hortons I found in taylor. style will not allow customers to go i. to buy coffee etc. rather, it allows customers to waste time, sit in long travels thr...

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Very fast service. Kind people.Some of the donuts tasted off. Too sour on the sour cream Tim Biebs. Otherwise great!

Tim Hortons offers a delightful range of fresh coffee and baked goods, garnering praise for its consistently excellent flavors and warm, inviting environment. However, customer service at some locations leaves much to be desired, with issues including communication breakdowns and inaccurate orders. Frequent complaints highlight a lack of professionalism and respect among staff, adding to the frustration of diners. While some patrons commend friendly service and a clean atmosphere, others express disappointment with management and staff interactions. Overall, while there are bright spots, significant improvements in service quality are needed to ensure a truly enjoyable experience.

Int Restaurants
3.5 ★ from 1134 reviews
Kathy
22.09.2023 - 11:47

This Tim Hortons location is top-notch! Their coffee has the best flavor and the staff goes above and beyond.

Joshua
22.09.2023 - 11:47

The service was quick and the staff was friendly. Some of the donuts didn't taste right, especially the sour cream Tim Biebs which was too sour. But overall, it...

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Katie
22.09.2023 - 11:47

This restaurant has the best coffee and doughnuts in the area. The manager/baker was handling the drive-thru and did an awesome job. The coffee is consistently...

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Joshua
22.09.2023 - 11:47

Wonderful customer service, a very clean environment, fresh food and fresh coffee made to customers taste. Overall one of the best Tim Hortons ive ever been to!...

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Restaurantji
2.2 ★ from 134 reviews

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