Dunkin' - Taylor

Every time I visit, I receive outstanding customer service. This past month, I can recall two specific instances. Once, a pregnant employee recommended various... read more Every time I visit, I receive outstanding customer service. This past month, I can recall two specific instances. Once, a pregnant employee recommended various drinks and took the time to explain to my daughter what the green matcha drink was—all of which was excellent. Just yesterday, right before closing, I wanted a pumpkin icy latte. One of the staff members informed me that the machines were already shut down but kindly offered to make me a pumpkin ice cream coffee instead, which was just as good. She was so friendly, and I truly appreciated it. Great customer service makes a big difference. Thank you, everyone—your efforts are truly valued!

The staff on duty on November 29, 2021, definitely deserves a raise! I arrived around 6:50 PM, not realizing they were closing at 7:00, but they were incredibly... read more The staff on duty on November 29, 2021, definitely deserves a raise! I arrived around 6:50 PM, not realizing they were closing at 7:00, but they were incredibly friendly and accommodating.