Winn-dixie Wine Spirits - Tavares

Good shop for shopping. Many articles always in stock! Decorate Baker and Clean Milk Track

This is just a quick Covid19 update for those who believe in the pandemic. Winn-dixie is back in her normal hours. With this industry there was a box of Sanitizer wipes just inside the door on the window bench for customers to use to wipe off your car. That's good. Masks are required, but of course they are not enforced. I don't expect them to wrestle with anti-massors or be shot. That's why I think. They do, however, perhaps encourage this behavior something because half of the staff I saw on my last trip either did not wear it or wore it under their nose or around the neck, including the checkout. Of course, they are not in stock on the usual sanitary items, and some strange things like Swiffer supplies.

At 7:45 am I going up to the entrance in the rain... the door is closed. A handwritten notebook paper was on the door and the people came from the Exit Doors. So I went to the Exit door and all the staff were there and I said the entrance is locked, they answered yes, we do something there later. So I asked where the cars and baskets are - they said from the entrance. I said, if you force people to get through the Exit, why don't you bring some cars and baskets here? I was told I could go back to the entrance and get her. I once again explained that I was all ready and the door was closed. I would have bought more items if I had a basket or shopping cart. It's like there's no employee at all. I asked the cashier the name of the store manager. He literally said he had no idea who the manager is... I'll make the mistake of going back here. I imagine this place will be closed soon enough. Food items are like seconds. Frozen foods burned frozen food. They literally carry only one kind of potato. The store is a blight in the neighborhood.

For me, Winn Dixie in Tavares, Florida has the worst customer service of any grocery store I have been in, in my entire life which spans many decades. I 've had a cashier there just not even speak when I was asking her a question regarding a purchase I was making. I was talking to her and no one was there but her and me. She remained silent. I spoke to the manager immediately and he informed me that she doesn 't talk a lot. Oh, I thought, surely she spoke before she was hired and surely you 'd expect a cashier unless she had a disability to answer a customer 's question regarding a purchase, but apparently he didn 't think that. I 've had one cashier that every single time I went to her line she was teasing and playing with me and ultimately there would be a problem with her register that would further delay me. I stopped going to her line and often she would still end up at the register for my check out. So I stopped going in when I could see she was in the store. I did complain about her but never heard anything back. They do have a lot of in-store promotions but you have to be careful that you understand exactly what the promotions are. They tend to mix different promotions together in a confusing way so you might see a bunch of BOGO offers and then there will be a Buy 2 get 1 mixed in. You have to be very careful. They have a customer reward card to increase your savings but they don 't always ask for it. I don 't think that their staff is well trained in customer service. I 've never had a customer service problem at Aldi 's, I 've had a couple of problems at Publix and they were exceptional in responding and at Save A Lot a couple of problems that were immediately resolved. Again this is over many years I 've had this experience with the Winn-Dixie in Tavares. If I go to this store 30 times, twenty (20) of those times will be problematic. The sad part is Winn-Dixie in Tavares is the first store I ever went to when I moved to Lake County and over the years their customer service has gone down. Winn-Dixie in Tavares has a very good meat department and I will probably continue patronizing their meat department but limiting my time in their store and confining my purchases to meat.

Great service and location. Staff was super nice and helpful.