Coffee #1 - Taunton Deane

Bad coffee, bad staff, terrible management. constantly hearing workers say "going for a faggot" during serving. dirty teller and pick on tables at each visit. the personal allows friends to swear before the customer. I would recommend independent dealers in the city, much more... inviting and the personal doesn't look like they chew a wespe, plus the coffee-abs atmosphere is so much more beautiful.

Lovely attentive staff! Popped in with a friend and the ladies here were lovely! Nice range of cakes with gluten free options for my friend and although no gluten free food to choose from, the selection they did have was very good anyway! Takeaway coffee...and cake were both lovely! Definitely recommend this branch!

I visited on 19th July 2020. Whilst it is great cafes are reopening I am very concerned about the environmental impact of the current eat and drink in arrangements. The teas and coffees were served in take away cups and the cakes were served in...closed plastic containers. Not a great eat in experience but my concern is the environmental impact of this. I asked whether these items were recycled and the server said she didn't know. I rather took that to mean they were not recycled. So I emailed the company to be told that these items are not recycled as it is not safe or economical and disposed of in the rubbish. This is unacceptable and coronavirus should not be used as an excuse for being environmentally irresponsible. Recycling facilities could and should be provided or better still plastic should not be used at all.

My third visit. The staff here are consistently poor. Too busy having a fun time chatting, eating their lunch and giving superficial service. Called in with an hour between appointments, ordered some food a coffee. Waited 15 minutes food didn’t arrive, went to the...till clearly they’d forgotten as it was cold in the grill, whispered conversations about ‘do another quick’. All they had to do was follow the processes of the same company, that plenty of other branches I visit follow. Dirty tables everywhere yet three staff in duty, only 4 tables in use so not busy. I’ve been here for 20 mins I didn’t see a crowded store when I arrived. I’m never returning to this branch, suggest they business gets a new store manager, the one here clearly sets pitiful standards.

Lovely coffee, but the toilet was terrible, there was water and paper all over the floor and the smell was very bad. Toilets give a bad impression of a place and you wonder how the kitchen are is kept clean if the toilets aren't. Whilst...I appreciate they may be check and the issues caused by the public, the smell means they are not cleaned well enough! My gripe is also allowing people to come and work from the pace, they but one coffee (if they buy anything at all) and stay for hours. On this occasion one person occupied a table for 4 and another occupied a very large table that could seat 8+. Maybe you need to consider tables for one to allow others to use the larger tables?