Dunkin' - TAPPAHANNOCK

Went to the drive thru yesterday. I was having a bad day and was so sick of waiting, just about to pull away when someone came through the intercom and said I 'm so sorry for the wait! I 'll be right with you . I pull around for my coffee and I can see that there is one teenage girl in there doing absolutely everything. She was sweet as could be, and my coffee was delicious! Amazing work ethic by her, but shame on management for putting her in such a position. That young lady deserves better

Awful location!! Avoid at all costs. They will refuse to serve you if you don?t order online. The owners should be ashamed of themselves. Great way to lose business to the McDonald?s right down the road.

First time coming to this store and was told by another customer in the parking lot that they were only taking mobile orders. While trying to download the app I watched numerous people be turned away and then a worker came and locked the doors. Once the app was downloaded and I had chosen what I wanted I was not able to pay. Even if I was able to pay it stated to pick up inside. I would not have been able to with the doors locked. I will take my business elsewhere.

Sunday morning came up, sending people out the door no inside orders at all. No sign on door. Door is unlocked so people can come in to pick up mobile order if you have the app only. Problem is you cannot see what donuts they have in drive through, backs up the line if you have to ask what they actually have avaliable. Waste of my time, this would have been my first visit at this location. I will not be back to try. Bottom line if you do not allow people inside then you need to communicate that via sign or lock your doors. While I was still in the parking lot 4 other cars left and did not make a purchase.

The cake doughnuts and the tomato pesto grilled cheese were good enough for us to go back, but the wait time in the drive thru line was frustrating. However the girl at the window was exceptionally nice. We waited over 15 minutes from the time we ordered to get our food. Don't go when they are busy.