Reviews

Overall Total Score
4.1 out of 5
Impressive | 3716 reviews

What S P likes about Smashburger:
The burgers and fries are always good and so is the service. Today one employee left such a refreshing impression that I wanted to thank him. His name is Barry at the S. Tampa location. He was so nice (best word I can think of) when we received a burger that had a condiment on it that we haven’t ordered. He went above and beyond to make it right and I wanted to thank him again for being so courteous! It made my day t... View all feedback. What User doesn't like about Smashburger:
first time in smashburger and bad experience. arrived at 18:35 clock and was said that I only have 5 minutes because they close, although the hours on google says 8 pm. audra, the cashier rushed me to order without even letting me read the menu. 3 min later I have a burger who looks like that cost $10. ridiculous. no more smashburger for me. View all feedback.

Reviews from various websites

Menu
1.4 ★ from 10 reviews

First time in smashburger and bad experience. arrived at 18:35 clock and was said that I only have 5 minutes because they close, although the hours on google sa...

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This place is a catastrophe. I tried twice now to eat here as crazy as that sounds. I'm not trying a third time. the first time online ordered approx. 5 o'clock...

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Disappointed that they got my order wrong. I should not have to check my food to make sure the order was correct, especially when it was straight off the menu w...

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I came here because I heard only good things but to my surprise, my experience was horrendous. The food was horrible and I spotted multiple cockroaches in the d...

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The business has been closed for some time. Maybe have tried to reopen a few buttons before, but it seems to have lived briefly.

Diners at Smashburger report a varied experience, with some reveling in the deliciousness of freshly cooked burgers and inventive toppings, while others lament unprofessional service and cleanliness issues. Enthusiastic reviews highlight standout items like the brisket burger and rosemary fries, alongside commendable service from dedicated staff members. However, discontent arises from rush orders and unsanitary conditions, including reports of pests and mold. Many patrons express disappointment regarding incorrect orders and perceived overpricing. Though some hail the quality of the food, significant operational improvements are needed to enhance the overall dining experience.

Top-rated
5.0 ★ from 10 reviews
Miss
24.07.2023 - 05:20

Delicious and Tasty!!! Probably the best tasting burger out there! Always cooked fresh to order and the staff is nice!

Timothy
24.07.2023 - 05:20

Ate there today with my family. It felt a little dark inside, I think a light was out, and their carbonation wasn't working on their soda, but it was a sign I n...

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S
24.07.2023 - 05:20

The burgers and fries are always good and so is the service. Today one employee left such a refreshing impression that I wanted to thank him. His name is Barry...

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Happy
24.07.2023 - 05:20

Tasted fantastic! Had a brisket burger (double) with a fried egg added to it. Also got the truffle burger (double) with extra cheese. The mushroom fanatic in me...

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Sahib
24.07.2023 - 05:20

I tried Smashburger for the first time in a while during a trip. I ordered the Double Classic Smash Burger and Smash Fries. The burger was cooked perfectly and...

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Facebook
4.0 ★ from 36 reviews
Google
4.1 ★ from 807 reviews
Tripadvisor
3.4 ★ from 11 reviews
Doordash
4.5 ★ from 1000 reviews
Int Restaurants
3.9 ★ from 1121 reviews

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