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Contribute Feedback What User likes about Red Lobster:
We had a fantastic experience at this restaurant. We came for an early lunch and our server, Jessie, was wonderful. The food was top-notch and we were pleasantly surprised because we didn't even know this restaurant existed. The signage is not very visible from I-75 or Bruce B Downs, but now that we've found it, we will definitely be returning. View all feedback.
What User doesn't like about Red Lobster:
I cannot adequately express my disappointment and embarrassment from my recent experience at a restaurant. I had family visiting Tampa from out of state and decided to take them to Red Lobster based on my recommendation. However, we were greatly disappointed when we were seated and had to ask for silverware, only to be given plastic utensils still in their packaging because the server claimed they had no clean silver... View all feedback.
What a positive experience we had here. Stopped for an early lunch. Jessie was our server. She was amazing. The food was excellent. We honestly didn't realize this restaurant was there. The signage isn't visible from I-75 or Bruce B Downs. But now that we've spotted you, we'll be back.
Lobster and shrimp Queso was good. I’d like the lobster bisque soup as well. Shrimp linguine was okay I kind of dry could use more sauce. Jumbo shrimp cocktails was amazing. Overall I think it was good for the price I paid
Service was great. Natasha really took care of us and was very organized Food on the other hand, not so good. I've come to expect this from MOST Red Lobsters
UPDATE TO THIS REVIEW: (I posted to complain, so I felt it only fair to post to say good things). The new manager, Elizabeth followed up on my complaint. She was SO nice and SO awesome! What I loved most is that she REALLY cared about my complaint. I didn 't feel dismissed or just like another customer complaining . She really took ownership, and I loved that! It 's not always about getting something free or getting a gift card. There are times where it 's about someone really caring about what you have to say as a customer, apologizing (and meaning it) and truly wanting to improve the service for the customer. And I felt all of that from Elizabeth. She offered a $50 gift card, and I can 't wait for us to give this location another try really soon under her new management, in which I will definitely be updating my review. My family and I had curbside take out. $125 worth of food and it was terrible. First let 's talk about the serving sizes. If we 're paying the same money as those dining in, why are our serving size portions smaller? Now moving in to the food. The chips for the artichoke dip were stale, the dip itself was so thick it was like soup that has solidified in a can sitting in the store. The brussel sprouts were hard and BURNT, yes, burnt! My kid 's salmon was rather rubbery. Good thing I ordered him a side of broccoli, because he only had a few stems with his meal, smh.More of our food went in the trash than in our stomachs. It was just a terrible experience and I was very disappointed. I posted a pic of hard, burnt brussel sprouts These restaurants are failing poorly with their service and food quality, yet they 're charging the same or even higher prices during these times. I 'm ready to just to stop eating out and just cook at home, which we do most of the time, but try to treat ourselves with eating out every now again, but its so disappointing out here. Doesn 't do any good to reach out to management or even corporate for these places nowadays either, because even they 're passive and nonchalant. They 're just happy to have people working regardless the kind of service customers are getting. I bypassed a Red Lobster right down the street from me, thinking that due to the area of this location, it would be better, boy was I fooled. Won 't be patronizing this location anymore for sure. Very disappointed
Disappointed can't describe my experience, nor embarrassment. I had family come to Tampa from out of state. I recommended Red Lobster. We were seated and had to ask for silverware. What we received was plastic silverware in the plastic packet. The server said they didnt have any clean silverware. Whatttt??? My husband then had to ask if we could have napkins and straws for our drinks. I will admit the Sangria is the only thing that was appealing. Maybe it was just this location, but I won't return.