Church's Texas Chicken - Tampa

I went through the drive-thru and ordered a chicken sandwich meal with a side of ranch. The bill seemed high and I noticed a $10 charge, which turned out to be because Laronda added a side of potatoes to my order without my consent. When I reached the drive-thru window, I explained that I hadn’t ordered the potatoes and only wanted the ranch. The young woman at the window insisted I was mistaken and claimed she heard the order correctly. I've never encountered such disrespectful service; being told I'm wrong in such a rude manner was uncalled for. If she doesn’t learn how to handle customers better, I can only imagine what her future holds. On a previous visit, I had to wait for my food, and the manager had already received complaints about the staff being rude and unbearable. Clearly, there’s a lack of proper management here, as the staff seemed to find my situation amusing. It’s evident they don’t care about their customers. I’ll take my business elsewhere.

As soon as I walked in, I felt the need to leave immediately! An employee was in a heated argument with a customer, and no one seemed ready to serve food. The few people who stayed were just waiting around, caught in the chaos of the almost-fight happening in the lobby. They may have changed their name, but the atmosphere is as unruly as ever. I give it two thumbs down!

I used to love Church Fried Chicken—it was fantastic. Unfortunately, my recent visit was a huge disappointment. The chicken was so dry that I had to pick the meat apart before I could even give it to the local cats. This just goes to show what can happen when you go through the drive-thru and only discover your food is terrible once you’re home.

I have always enjoyed Church's Chicken, but my recent order was a disappointment. The chicken seemed like it had been sitting out for some time; it was dry, and the batter was overly dark, which is not how it typically looks when it's freshly cooked. My French fries were also cold and dried out. On a positive note, the honey bun was delicious, and the tea was good too. I still appreciate DoorDash, but I'm not as fond of Church's Chicken as I used to be.

I absolutely love their chicken! The biscuits are the best, and their fried okra is another favorite of mine. I've driven quite a distance just for a meal from Church's.