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Contribute FeedbackNestled in a bustling area, the restaurant offers mixed experiences that vary widely. While some guests rave about the vibrant atmosphere and attentive service, others express disappointment with the quality of food and inconsistency in service. Cold dishes, unremarkable flavors, and mishaps with orders have marred visits for several patrons. However, positive notes include commendations for the staff's friendliness and the welcoming environment, particularly praised during festive occasions. Ultimately, while some leave satisfied and eager to return, others feel disheartened, highlighting a need for improved food quality and customer care. A worthwhile visit hinges on one’s luck with the service.
I had been to this restaurant before and was not impressed, but decided to give it another try tonight. Unfortunately, I was thoroughly disappointed. The chips that came with my meal were cold, although they were quickly replaced. However, the fish had a strange chemical taste that was off-putting. My husband ordered the steak and ale pie, which had too much pastry and not enough steak filling. The mashed potatoes were also unappetizing. We informed the waitress of our dissatisfaction, but received no feedback. It seems like they don't care about customer satisfaction as they have plenty of passing trade. We will not be returning to this restaurant.
We entered the restaurant and were greeted by Nicola, who was fantastic. She quickly seated us at a table despite the busy atmosphere. She efficiently kept things running smoothly, ensuring we didn't have to wait long to place our orders. Her cheerful demeanor added to the overall positive experience.
Had a wonderful festive meal with my colleagues today, lovely relaxed atmosphere and the food was fab special thanks to Chris and the rest of the team for looking after us all Merry Christmas
Fantastic staff! Fantastic food! Fantastic prices! Chris is a credit to your team! Well done Mottram Wood!
Great quiet hotel We were going to the Coronation Street tour and wanted to stay in the City Centre.The hotel prices were exorbitant I would not pay on principle.Hope they had lots of rooms free for being greedy.Decided to stay at the Mottram Wood. Great price,quiet hotel and really decent breakfast. Would highly recommend. Drove to Droylsdon to take Tram, was great.