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Contribute FeedbackZaxby's and Captain D's are two popular choices for seafood in Talladega, but they face challenges that impact customer experiences. Frequent issues include long wait times, both during busy hours and even before opening, often exacerbated by understaffing. While some patrons highlight excellent service from specific staff, others report rude behavior and lack of professionalism, particularly from younger employees. However, many visitors appreciate the quality of the food, with some meals exceeding expectations despite past disappointments. Overall, both establishments encourage patience as they navigate ongoing staff shortages while striving for customer satisfaction.
Arrived at 11:10 am and was informed at drive thru that they were closed and it would be a few minutes. We said we would wait and was then informed it would be 11:30 so we left.
Atmosphere and service is good.3 stars because this location don't pick calls to order on phone 90% of my experience and the macaroni and cheese is not the best.
The prices at this restaurant are exorbitant and the quality of the food is mediocre at best considering the high cost.
Their very nice their short staffed so it's hard watching people be so rude about the time. It's seafood as well they have to cook it fresh, that takes time as well. Everyone please be nice, try having patience cause God don't like ugly. Captain D's keep up the good work!!
Says they are open, AND THEY ARE NEVER OPEN!!!! I go everyday on lunch hoping they are open and it’s either technical difficulties, short staff, plumbing issues, and the list goes on… SURPRISED THEY ARE STILL OPEN!!!
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