Kfc - Syracuse
Kfc
Description
Diners at this local restaurant report a wide range of experiences, with many facing repeated order mistakes and disappointing food quality. Complaints include incorrect meals, undercooked chicken, and missing sides, often marred by unsatisfactory service. However, some customers praise the prompt and friendly service they've encountered, enjoying fresh, accurate orders and a welcoming atmosphere. This dichotomy suggests inconsistency in staff performance and food preparation. While some enjoy delightful meals and commendable customer care, others advise potential patrons to seek alternatives to avoid frustration and disappointment. Overall, this establishment seems to lack the reliability diners seek.
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I ordered a combo box and a kids' meal, but the staff handled the food without wearing gloves and told me it was fine because they had washed their hands. I requested to speak with a manager, and an employee gave me my correct order. However, when I got home and handed the kids' meal to my child, I discovered that the fries were missing. This location is extremely disorganized and unprofessional, and I will be contacting corporate about this issue.
The restaurant is consistently understaffed, resulting in cold food by the time it arrives or incorrect orders. There's often a wait of an hour or more.
This is the worst KFC in America. You might be fortunate if they actually have chicken available. Be prepared for greasy, old food and biscuits that look like they've been stepped on.
The most horrifying experience I had at any food place in my life. The employee didn't want to serve, all but one guy has to do the orders. Had to wait for more than an hour then to find out they didn't had what I ordered. When I got home half the chicken was old. Would never go to this place again.
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