Kfc - Syracuse

I would not recommend this restaurant at all. The staff was rude and unhelpful, and they couldn't even fulfill my simple request. After waiting for my order at... read more I would not recommend this restaurant at all. The staff was rude and unhelpful, and they couldn't even fulfill my simple request. After waiting for my order at the drive-thru for 20 minutes, they still got it wrong. In my opinion, this place should be closed down. I will not be returning.

There is a woman with a neck tattoo who always calls us "honey," and she is the best employee here. My pot pies are always top-notch because of her. She only wo... read more There is a woman with a neck tattoo who always calls us "honey," and she is the best employee here. My pot pies are always top-notch because of her. She only works the night shift. I love her and bless her soul.

I went through the drive-thru and waited for at least 20 minutes, but I still didn't receive any food. I decided to go inside to check if anything was ready, ho... read more I went through the drive-thru and waited for at least 20 minutes, but I still didn't receive any food. I decided to go inside to check if anything was ready, hoping to request a refund for the rest of my order. To my surprise, nothing had been prepared. I won't be coming back to this location; it's not fast food—it's more like slow food.

The food was what I expected, but I was pleasantly surprised by the French fries, which were a delightful treat. However, I struggled to hear the speaker in the... read more The food was what I expected, but I was pleasantly surprised by the French fries, which were a delightful treat. However, I struggled to hear the speaker in the drive-thru; I’m not sure if it was due to the person on the other end or the device itself. I gave 4 stars for service because it took a long time to receive my food, and no one came to the window to update me on the situation.

Excellent experience! The staff was courteous and friendly. I give it a 5-star rating. The restaurant was very clean, and the tables were spotless. It's a wonde... read more Excellent experience! The staff was courteous and friendly. I give it a 5-star rating. The restaurant was very clean, and the tables were spotless. It's a wonderful place to dine in. Highly recommended! Date of visit: October 10, 2022.