Kfc - Syracuse

I received the wrong soda; they sent me root beer instead of Pepsi. I ordered two servings of fries, but both were almost empty! The food didn't taste fresh eit... read more I received the wrong soda; they sent me root beer instead of Pepsi. I ordered two servings of fries, but both were almost empty! The food didn't taste fresh either. Plus, they forgot my mashed potatoes!

This kfc is very very slow moving and the inside is ran down. There was a puddle of water in the middle of the floor and one side of the restaurant was tapped o... read more This kfc is very very slow moving and the inside is ran down. There was a puddle of water in the middle of the floor and one side of the restaurant was tapped off. The rug that's suppose to be Infront of the counter was rolled up so everyone that came to the counter to order there food kept tripping on it.

Chicken was extra greasy and burned. The Wedges were Cold. The biscuit was OK but cold as well. Overall service was terrible only 3 workers 4 people in line and... read more Chicken was extra greasy and burned. The Wedges were Cold. The biscuit was OK but cold as well. Overall service was terrible only 3 workers 4 people in line and we all waited 30 mins each for the food to come out this bad. I think you should definitely skip this location. In the community this KFC has a Bad Reputation and from my personal visit i can see why. The place is clean, but the staff are not welcoming and the food is the worst I've seen coming out of a KFC. I really think the Regional Manager needs to tighten up on this location. Its not the Staffs fault they are overwhelmed Underpaid and understaffed. The location will never be able to afford good help because they dont ensure the customer service. KFC Is A Family Fast Food Restaurant. The Number One Focus Should Be customer experience and food quality and they absolutely dont have a care for either or.

I ordered a large Mac n cheese, Got to the window and checked the bag(mind you yesterday I ordered 3 biscuits and only received 2) saw the mac n cheese half ful... read more I ordered a large Mac n cheese, Got to the window and checked the bag(mind you yesterday I ordered 3 biscuits and only received 2) saw the mac n cheese half full and asked immediately for a refund or him to add more food. I was told they don't do refunds and I would have to come inside He then stated that they weigh the Mac n cheese(as a way to rip you off)I stated everywhere else fills the bowl. He became hostile and said he was the assistant manager and I need to come inside. I declined(knowingly I was going to get nowhere with a small simple unintelligent mind) I told him I was all set and will never come back. This place sucks and has the mentality of take it or leave it.....UTILIZING A NO REFUND POLICY TO RIP PEOPLE OF BECAUSE YOU SERVE HORRIBLE FOOD IS A REALLY BAD WAY TO DO BUSINESS NEVER EAT HERE Go to Ms Prissy It's better

Awesome food. Handled crowd well!!! read more Awesome food. Handled crowd well!!!