Dunkin' - Syracuse
Dunkin'
Description
In a recent visit to a local Dunkin' Donuts, patrons expressed mixed experiences that reveal underlying issues. Complaints ranged from subpar service, including rudeness and incorrect orders, to frustration over charges for items like ice, which seemed unreasonable. Many noted a lack of staffing resulted in long waits and an unsatisfactory atmosphere. However, a contrasting perspective highlighted the efficiency of the management during peak hours, where staff remained friendly and attentive despite a busy environment. While some celebrated the drinks, particularly the signature mocha latte, others felt they could easily replicate better coffee at home, showcasing the inconsistent experiences across the board.
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The signature white chocolate mocha caramel latte with an espresso shot is absolutely the pick me needed after the work. manager had the place super busy and ran smoothly. I was impressed by the business flow and still took my order. the girls were very friendly and fast.
Always super friendly and fast service thank you so much for showing up and doing your job! ?? your coffee is amazing thank you so much!!!
The building was clean and the employees friendly, but ... the coffee here is so simple and overly sweet. I think it is popular because everyone wants easy donuts (also simple and overly sweet), so they're all losing their taste buds!It looks as though they have an espresso machine back there, but they'd be hard-pressed to show they really know how to use it.
Staff is amazing and friendly! The gentleman who works the drive through window always has a smile and courteous of others. Manager and staff went out of their way to fulfill my order as i am a little picky . THANKS GUYS ?
Got a plain bagel egg and cheese sandwich, took a bite and the egg tasted rotten. I opened up the sandwich and parts of the egg were green and slimy. Not only that but with little hairs included too. Never eating here again!
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QR-Code for the menu
