Dave Buster's - Syracuse

It was my first time there with my children that we had an explosion! the bartender with the curly hair lexie was very well informed, especially about the drinks and the menu. very bubbly and friendly. she recommended the dangerous watermark, we will definitely be back! great

Visited on 2 26. We came around what I assumed was their Lunch rush 1:30p or so . They couldn't sit us at a table even though there were at least a dozen empty and said the wait was an hour and a half long unless we wanted to sit at the bar. We didn't want to keep walking around for food so we agreed to sit at the bar. Bartenders were very attentive to us even though there was only two of them for the 20 something patrons at the bar . Food took FOREVER I'm guessing not many kitchen staff , but it was delicious we had BBQ Tenders, and Buffalo Wings . All in all a pretty good experience. We'll be back.

Kids had an amazing time!!! However. . . . Hair in asparagus. “Server” was not that nice, drinks were sub par. Never had a server assigned, And you know how that goes. . Don’t ask anyone but your server for things. Dining out etiquette To be honest I’d still go back. Won’t eat or drink, just play. They need to do better.

The arcade was great, the kids had a ton of fun. However, the dining left a lot to be desired. They were short staffed on server's but when your server seems annoyed with you right from the start, should have guessed it would be poor service. The waitress was clearly annoyed with the fact that we asked for an actual menu rather than using the QR code. There were 4 of us at the table but she only brought 2 menus. Told us to let her know when we were ready to order but was no where in sight when we were. We got tired of waiting and decided to use the QR code to order, which seemed to frustrate her. My daughter had ordered a drink that stated on the menu that it came with a light up ice cube. However, when the drinks were delived, there was no ice cube. Shortly after the drinks arrived, staff from the kitchen brought out our food. They had forgot part of the order, no big deal as they made sure we got it, but when we asked about the ice cube, they seemed lost. The waitress came over at that point and when we explained to her about the ice cube her response was Oh, they are probably out. She didn't even seem like it was worth her time to find out and when we pushed simply offered another drink rather than checking on the ice cube. After that she did not bother to stop by our table at all to see how things were, even though she walked past us several times. We waited almost 15 minutes for her to come to our table when we were done eating. I then sought out another waitress to ask to have the manager stop by. The manager never came over and about 10 minutes later she finally asked if we needed anything when I stared her down as she was walking towards another table. Honestly it is they worst service that I have ever experienced at a restaurant. They staff was not friendly, very few staff members were masked correctly, the booth they sat us in was not clean, and the music was so loud I couldn't hear my child right next to me.

Worst experience we’ve had at this place. The waitress didn’t know what she was doing. When our food came out, it came out 20 minutes apart instead of coming out together. THEN we look at our fries and there is a flipping hair on them. So disgusting. These cooks and waitresses should be having their hair out up properly.