The 14twelve Brassiere And Doubletree By Hilton Swindon

The restaurant opens only when the dinner time had to eat in the bar area and the booking means nothing

The restaurant doesn't actually open until dinner time had to eat in the bar area and the booking doesn't mean anything

I had one of the worst dining experiences ever. I ordered a medium rare steak, but it was served to me blue. When I raised my concern, the manager insisted that I was mistaken and that this was how medium rare was supposed to be served. He reluctantly agreed to bring me another medium rare steak, but it ended up being even more rare than the first one, with my plate pooling with blood—definitely not what you'd expect from a medium rare steak. The manager's attitude was extremely rude, and I noticed his mask was hanging under his mouth. I didn’t see any of the staff wash their hands, and the table was sticky. Overall, it was a very disappointing experience.

Carvery. The chef kindly treated us to complimentary desserts since this Sunday lunch carvery is still quite new and pleasantly quiet.

This was one of the worst dining experiences I've ever had. I ordered a medium-rare steak, but it arrived almost completely raw. When I brought this to the manager's attention, he insisted that I was mistaken and that this was how medium-rare was typically served. He eventually agreed to provide me with a new medium-rare steak, but it turned out to be even more raw than the first one. It was practically bleeding, which is definitely not what you would expect from a properly cooked medium-rare steak. To top it off, the manager was quite rude. I noticed that he was wearing his mask improperly, hanging below his mouth, and none of the staff seemed to be washing their hands. Additionally, the table was sticky. Overall, it was a very disappointing experience.