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Contribute Feedback What J likes about Gourmet Burger Kitchen:
Had to wait for more chicken to be cooked, not a problem. Some of the order was missing, however, the staff quickly brought it to us, plus some extra chips as an apology. Well cooked, hot and delicious. Always like KFC, never disappointed. Very clean, busy but not long waiting, will visit again View all feedback.
What joyal w doesn't like about Gourmet Burger Kitchen:
I wanted to share my recent experience at your restaurant, which unfortunately fell short of my expectations. On two separate occasions, I found the quality of the burgers to be lacking. The bread appeared to be old and was quite hard, and the chicken did not have the great taste I've come to expect from your other outlets. For a more satisfying experience, I recommend visiting your location in the town center, which... View all feedback.
Ordered on kfc app at 13. 46 and it's 15.30 now the food still not been delivered yet very bad service no option of cancelling
Ordered food and it is more than an hour and I still didn’t get the food. When I was ordering it said 20 minutes to be delivered. Very slow, very ahit service
I wanted to share my recent experience at your restaurant, which unfortunately fell short of my expectations. On two separate occasions, I found the quality of the burgers to be lacking. The bread appeared to be old and was quite hard, and the chicken did not have the great taste I've come to expect from your other outlets. For a more satisfying experience, I recommend visiting your location in the town center, which consistently delivers excellent quality. Thank you for your attention to this matter. I hope my feedback helps in improving the quality of food and service at your restaurant.
What a dump! The trays spin and are warped so your drink spills, the tables are dirty and all wobble. Is this a restaurant or a joke shop? KFC never again. Overpriced for what it is and experience was dreadful.Receipt in photo proves I was really at this disastrous place. Just look at the warped tray! Sorry KFC this dump is an epic fail.
Order was incorrect, forgot drinks,forgot items from order,waited 30 minutes seeing my meal go from one end of the restaurant to the other,when wanted customer service, employees didnt even acknoledge me for 20 minutes even when one woman wasnt actually doing anything and was overseeing others. Kiosks dont even work for QR code scans. When questioning why it wouldnt take my code, they told me to go and have my order taken at the till where of which there wasnt even member of staff waiting for me when i originally planned to take my order there, which is why i went to the kiosk. Overall horrible customer service, worst KFC ive visited in England as a result.
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