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Contribute Feedback What User likes about Tim Hortons:
Quick stop on a drive west. Needed coffee and something sweet. Washrooms were clean. Server was very cheery and it was a pleasure to get our coffees and sour cream glazed donuts from him. Easy access on and off hwy 1. View all feedback.
What User doesn't like about Tim Hortons:
This is the 4th time in a row that I have been greeted at the drive thru window with someone that is less than friendly. It almost as if it's a bother to take my order,and it's always the same girl. If you can't be friendly with customers, don't work with the public View all feedback.
On Dec 24/21, my wife and I stopped on our way through to Calgary at about 10:30 am. I had the opportunity to use the men's bathroom. The place was disgusting. It looked like the floor had not been mopped in days. Water soap were sprayed all over the place and garbage was on the floor. I have to wonder if this is what the owners want the public to see in the bathroom can you imagine how filthy a place like their kitchen is, (that I can't see)? What are their sanitation standards? Corporate needs to. touch this operation up or yank the franchise it is a black eye on Tim Horton's!
Went to Tim's for lunch takeout since I run a business at home. The food was good, tho the staff do not give receipts! I get write offs on meals as a business expense and need them. When I ask for a receipt, the staff look confused. I ask again and they don't seem to understand what it is. I ask about 5 times and then they went and got a manager to help me with the issue. I had to describe what a receipt is and then finally got it. The staff picked it out of the garbage bin and gave it to me. They assume customers don't need them, when in fact I KNOW a lot of business people get their meals from Tim's and need receipts for meal write offs. This has happened TOO MANY TIMES! Get your act together Tim's come on.
I was unable to wash my hands in the women’s washroom due to the dispenser not working properly. I mentioned this to the worker and his reply was “yes, we know about it. We mentioned it to one of the managers yesterday”. Hello?? Yesterday?? How many other women and workers have been unable to wash their hands in the last 2 days?! So disgusting and disappointed in Tim Hortons. Will never use this establishment again.
The Tim Horton's on the north service road is really slipping service is slow staffing levels are not responsive to the time of day and cleanliness is slipping! If you are in a rush may want to think twice about this one!
After a long day of driving it’s great to stop into a Tim Hortons for a quick coffee and a muffin. It was obvious by the staffs demeanour that they enjoyed their jobs, there was smiles all around. Good coffee and quick service what more could you want?