Reviews
What TheHungryLeanne likes about Kaspa's Desserts:
Don't understand the recent reviews about unfriendly staff. No one talks to you enough to be unfriendly. Never had a problem with my Kaspas here this far. Cookie dough is mine and my boyfriends personal favourite. He tried the kinder bueno cookie dough and it was delicious. He also tried a biscoff waffle and that was delicious too. He also likes a milkybar milkshake. For a great sweet cheat Kaspas is the bet place in... View all feedback. What Gabriel Lutea doesn't like about Kaspa's Desserts:
I purchased a white chocolate waffle at this restaurant and it was served cold. They then asked me to refund it because they had charged the wrong amount initially. I ended up paying again but never received the refund of £8. I will not be returning to this restaurant. View all feedback.
Reviews from various websites
I ordered a chocolate frappe and this is what I received. It was a terrible experience and completely unacceptable. The waiter was on her phone while serving us...
read moreI purchased a white chocolate waffle at this restaurant and it was served cold. They then asked me to refund it because they had charged the wrong amount initia...
read moreMoving on to the service, half of the items we wanted to order were not available. It seemed like the restaurant was more focused on fulfilling online orders ra...
read morePoor management (if you can call a 12 year old a ‘manager’ , poor service and a walking health hazard of a place. 1 hour wait for food, and when it did arrive w...
read moreStaff were all standing around doing nothing when one staff was struggling on the ordering desk. Although she was standing there with her fingers in her mouth a...
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read moreKaspas in Swansea offers a wide variety of sweet treats that are sure to satisfy any dessert craving. While some reviewers have had negative experiences with rude staff and slow service, others have enjoyed delicious waffles, cookie dough, and milkshakes. The menu includes options like Kinder Bueno cookie dough and Biscoff waffles that are recommended by many. The staff is described as friendly and helpful, and the atmosphere is inviting. Despite occasional delays in service, the overall consensus is that Kaspas is a great spot for indulging in tasty desserts.