Reviews

Overall Total Score
3.4 out of 5
Good | 475 reviews

What jimmyw2183 likes about Costa Coffee:
The weather was appalling and what’s needed when it’s raining......HOT CHOCOLATE!!! Came in and only had to wait a few seconds before being served. The barista was friendly, welcoming and far too happy on a grey, wet and miserable Saturday My hit chocolate arrived and it was very hot, warmed my hands and definitely hit the spot. Thanks for brightening my wet, grey and dull Saturday up, and for great customer service... View all feedback. What Caron L doesn't like about Costa Coffee:
Having frequented this Costa for a long time, I'm afraid to say the customer service is absolutely shocking, especially by the male barista, who is so unhelpful in every respect.. I will not be visiting again, having spent many hundreds of pounds there.. so disappointed... View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 50 reviews
ALISON
14.01.2024 - 22:14

Turned out to be a good place for breakfast three times . We didn’t want to indulge in the large and expensive breakfast in our hotel so chose this instead . We...

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vanessahZ490EO
14.01.2024 - 22:14

I pop into Costa every morning, have to say staff are amazing and friendly. Always go above and beyond. Lovely coffee, my favourite

Farmejshs
14.01.2024 - 22:14

Went in to get 2 coffees there was a girl and a guy behind the counter the guy was doing everything and the girl was horrible and rude behind the counter The co...

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mikejO668KV
14.01.2024 - 22:14

Tables dirty Toilets dirty Only 1 member of staff !!!!! Only takeaway cups available Cookie stale Cold hot food not available Will not be revisiting Not the fau...

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jimmyw2183
14.01.2024 - 22:14

The weather was appalling and what’s needed when it’s raining......HOT CHOCOLATE!!! Came in and only had to wait a few seconds before being served. The barista...

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Google
4.1 ★ from 352 reviews
Sue
19.03.2024 - 06:44

I have consistently experienced a warm welcome at your restaurant, but today was particularly special. After a stressful morning, Tasha's exceptional service an...

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Jude
19.03.2024 - 06:44

The staff at this restaurant are wonderful - always cheerful, helpful, and smiling. Even when they are busy, their positive attitudes shine through. They would...

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Gastroranking-uk
3.0 ★ from 73 reviews

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