The Aviator - Swale

On Fathers Day, I managed to get a last minute reservation for 4 at 4pm, which I was grateful for. Our initial experience was good, we were quickly shown to our... read more On Fathers Day, I managed to get a last minute reservation for 4 at 4pm, which I was grateful for. Our initial experience was good, we were quickly shown to our table , handed menu's and were served with drinks....then within a short time our food order was taken, from that point the service seriously went down hill...considering the resteraunt was not even half full we waited for over an hour for 2 roast dinners and 2 steak meals. Although the long wait the food was very good... within a short time the plates were cleared and we waited for someone to come to the table with the dessert menu, this never happened, we waited a further 45 minutes before getting them and that was only because my father went to the toilet and asked for them, at this point there was only 2 tables occupied in the resteraunt, ours being one of them...we again had to wait quite a while for the desserts to arrive and when they did we only received 3.....eventually we got the attention of a waitress and said we was short a dessert so she went off and in a short time it arrived only to be served in a cereal bowl and looked like it had just been tossed in and some cream was squirted on top.... Whilst finishing up my wife left a comment on the pubs Facebook page commenting on the poor service ...when we went to the bar to pay the bill we found a couple of the waitresses reading the post and whilst we were paying one of them then started looking through my wife's Facebook page, I know this because I could see a picture of my son and i on her phone..... I find this totally unacceptable and unprofessional... Our overall experience took 2½ hours for 2 courses we didnt even get offered coffee, we wouldn't of had time even if we had time even Food: 4 Service: 1 Atmosphere: 3

Food Lovely very good service Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 read more Food Lovely very good service Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

The place has a great atmosphere, the staff is super kind and the prices are really good. We where surprised by how low the prices where while the portions of f... read more The place has a great atmosphere, the staff is super kind and the prices are really good. We where surprised by how low the prices where while the portions of food where more than enough. The chicken wings for starters and the pork ribs for main are the best things you can get. The brisket was nice as well, only a bit too much BBQ saus on that.

Food: 4 Service: 3 Atmosphere: 4 read more Food: 4 Service: 3 Atmosphere: 4

Popped in for lunch, quiet in the restaurant however the food was fantastic! Well worth a visit, my thanks to the staff for making us feel welcome. Price per pe... read more Popped in for lunch, quiet in the restaurant however the food was fantastic! Well worth a visit, my thanks to the staff for making us feel welcome. Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 4