Reviews

Overall Total Score
3.3 out of 5
Good | 3359 reviews

What grahamw1612017 likes about Charcoal Grill:
The restaurant delivered delicious, generous hot meals promptly and with great service. There were no errors with the order, and it's conveniently located near my home. I will definitely be ordering from them again. View all feedback. What ben3711 doesn't like about Charcoal Grill:
Three guys on duty. Saw one cut raw chicken with a yellow knife (well known for cooked meat only, raw is always red) then another guy used that knife moments later to cut open my cooked chicken to ensure it was cooked! Cross contamination!! Absolutely appalled! Walked out, see you laterrrrr View all feedback.

Reviews from various websites

Gastroranking-it
2.6 ★ from 49 reviews
K
04.07.2024 - 07:29

The staff at this restaurant lacks any interest in providing customer service. Next time, we will choose to go to the restaurant down the road where the employe...

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s
04.07.2024 - 07:29

So happy I found this Grill the food is yummy and I go every day for my cheese quater pounder. The shop is very clean and the staff friendly if you are out n ab...

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Jade
04.07.2024 - 07:29

Absolutely appalling food is freezing and fish is drenched chips in grease man on phone saying what do you expect you live far away we are 8 min drive and the f...

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Jiblet
04.07.2024 - 07:29

Top notch stuff here, good portions for your money, fresh, chicken beats KFC honestly and fresh cooked chips!

Ryan
04.07.2024 - 07:29

I ordered food for delivery through Just Eat at 5pm, with a scheduled delivery time of 6:05. However, I was informed that the delivery would be delayed by 20 mi...

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In a polarized dining landscape, this restaurant evokes strong opinions. While some patrons rave about the prompt delivery and generous portions—highlighting a seamless experience with delicious food—others express frustration over cold meals, missing items, and poor customer service. The contrasting experiences create a divide, with many declaring it a reliable takeaway choice, while others vow never to return, citing repeated issues and unsatisfactory meals. Ultimately, the restaurant's reputation hinges on the inconsistency of service and quality, leaving potential customers to weigh their options carefully. Exploring other local gems may prove worthwhile for those seeking a dependable dining experience.

Tripadvisor
2.5 ★ from 19 reviews
alan123469
09.03.2024 - 10:18

This restaurant experience was absolutely awful. We ordered through Just Eat and spent over £40, only to receive cold food. Despite living nearby, it seemed lik...

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RowanandFamily
09.03.2024 - 10:18

Worst kebabs we've ever eaten, coupled with the worst customer service. Every kebab I've ever ordered in my lifetime has come with salad as standard, but not he...

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82alinan
09.03.2024 - 10:18

Is dog food better then your kebab 20 paund for x large you joking with people newer egen from you

656saadm
09.03.2024 - 10:18

I called the restaurant and the person who answered was extremely rude and aggressive. He did not listen to me and began yelling when I asked him to listen. The...

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Baby
09.03.2024 - 10:18

Ordered 3 donna kebab Turns up stone cold forgot to put Garlic mayonnaise in the wrap and forgot to put 2 pots Of garlic mayonnaise and chilly sauce in the bag...

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Menu
5.0 ★ from 3 reviews
Poppy
29.06.2022 - 06:16

I had an absolutely amazing dining experience at Boss Mann. The staff always cater to our requests and provide fantastic service. I will never go anywhere else...

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Bradley
24.12.2022 - 12:14

My friend and I ordered some shish kebabs and they were delicious! They were probably the best I have ever had. The chili sauce was also really nice and gave my...

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Hannah
24.12.2022 - 12:14

I have visited this restaurant 3-4 times recently with my partner and we have always enjoyed our meals. I cannot speak for the staff who work inside as we have...

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Facebook
1.5 ★ from 8 reviews
Google
3.4 ★ from 70 reviews
Restaurantguru
3.0 ★ from 87 reviews
Ubereats
4.4 ★ from 1130 reviews
Gastroranking-uk
3.4 ★ from 1084 reviews
Int Restaurants
3.5 ★ from 909 reviews

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