Wendy's - Suwanee

Upon arriving at the counter, I noticed rain dripping directly onto it, which made me worry about whether it was also affecting the food in the prep area. I ord... read more Upon arriving at the counter, I noticed rain dripping directly onto it, which made me worry about whether it was also affecting the food in the prep area. I ordered a junior bacon cheeseburger biggie bag, but they attempted to add extra charges to my order. Additionally, my burger came without bacon, and the nuggets were cold. To top it off, there was rain coming into the dining room, and the tables were dirty. Overall, it was a disappointing experience.

I stopped by the drive-thru at this restaurant on Wednesday around 1 PM. The line moved swiftly, and the woman on the intercom was friendly and articulate. I re... read more I stopped by the drive-thru at this restaurant on Wednesday around 1 PM. The line moved swiftly, and the woman on the intercom was friendly and articulate. I received my food quickly, and it was hot, fresh, and delicious, just as I had hoped. Great job!

The burger patties were small and overcooked. I typically love a double patty, but this time it just didn't hit the mark. The French fries were also underwhelmi... read more The burger patties were small and overcooked. I typically love a double patty, but this time it just didn't hit the mark. The French fries were also underwhelming, even though they claimed to have been improved.

This Wendy's is great. I'm not sure if she's the GM or the store manager but Mrs.R is so amazing! She handles her business, fast paced, efficient and nice. Grea... read more This Wendy's is great. I'm not sure if she's the GM or the store manager but Mrs.R is so amazing! She handles her business, fast paced, efficient and nice. Great customer service!

Bathroom was disgusting. Smelled like a sewer. While I was eating they locked the doors so no one else could come inside because only 3 people were working. Had... read more Bathroom was disgusting. Smelled like a sewer. While I was eating they locked the doors so no one else could come inside because only 3 people were working. Had to wait for a burger that turned out to be dry like the patty had been sitting for awhile. Definitely not hot and juicy like you expect from Wendy's. Will be quite a while before I will eat at this locationagain.