Waffle House - Suwanee

The service at this restaurant is good, but be cautious with an Egyptian woman named Roza—she may try to take advantage of you financially. I was charged $15 for a water and a single star; meanwhile, all the stars on the menu are priced at $9.75. Be careful when it comes time to pay, as they seem to pocket extra money here, a practice that has probably been going on for years. My colleagues have had similar experiences, and I now understand why Roza didn't place the bill on our table; we never actually got to see it.

This Waffle House is quite disorganized. I called multiple times but no one answered, so I decided to go in to place my order. The cashier informed me that my order was placed, but then a staff member approached me to say that it hadn't been put in at all. The server, Dina, was very rude and unhelpful. They mentioned that they only had one cook and couldn't take more orders, but I'm not sure how that affects dine-in customers. I wouldn't recommend coming here; the management is all over the place. However, I did have a positive experience with Roxanne, who was very helpful.

The vibe here is fantastic! During my visit to Toronto, I couldn't find another place that offered such a relaxed atmosphere combined with delicious food. Highly recommend!

"good eating, but bad service "I usually don't write reviews, but wanted to share my experience. our waitress was rude and we didn't get the right service.

Made an order. If we hadn't been there before anyone else, we'd be there for a while. The cook was slow. Only cooking a meal at a time. Not a full order. The chocolate waffle was made poorly. Waffle was made then the chocolate was put all over the center. Not even spreading it. Not to mention they added way too much it made my stomach upset for a few minutes. I had to toss it out. The waiter look like she was about to blow a fuse at the cook. Which I can understand considering how slow the cooker was making the food. But this makes me glad coming here was only temporary since the other was closed for a holiday.