Dunkin' - Sutton

#13 - Fast Food - Sutton, Coffee, Donuts

Dunkin'

Dunkin'
3.5 / 5 (1558 reviews)

Description

This Dunkin' blends warm, personable service and reliable coffee and donuts with a spacious, truck‑friendly lot and diesel pumps—popular with commuters and drivers. Staffers often deliver standout friendliness, but inconsistent management creates uneven experiences: slow service despite many employees, undercooked breakfast items, and early shutdowns of frozen‑drink machines. Clean, convenient, and welcoming, the location is best for quick coffee runs when operations and kitchen timing are running smoothly.

Last update: 17.01.2026 from: Elijah

Feedback

★ 3.5 / 5 from 1558 reviews
megan-the-baker-2
22.11.2023

The service is a bit slow, but the staff is always very friendly. I also really enjoy the location! Service: Takeout Meal type: Breakfast Service rating: 3

modsgaming-ru-junnor
22.11.2023

The glazed donuts are the best Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts Parking space: Somewhat difficult to find parking Parking options: Free parking lot

78-fbta
22.11.2023

On 9/38:23 I stopped in around 10:30 am, there were 2 customers ahead of me.I waited for him to order on the new self order machine they had, he struggled for almost 10 min before he was able to complete his order during that time another customer gave up and left now as I tried to use the machine I couldn’t find things I was looking for and asked a passing employee if they could just take my order and she replied “I can’t right now” and walked away.I waited another 5 minutes then just left as did another customer behind me.I saw 3 employees who all seemed to busy but that doesn’t mean they ignore 6customers for over 10 minutes. Customer service was a 0 on my visit

elijah-israel
05.06.2024

Terrible service! As a truck driver, I frequently visit this place, but each time I ask for an espresso drink, the staff refuses to make it, claiming they are too lazy to clean the machines. I even arrived two hours before closing, and they turned me down again. I believe this goes against their policy. I will be contacting the district manager because this is a significant problem.

frank-gilroy
05.06.2024

Dunkin’ Donuts is a typical donut chain. The donuts are fairly average and the coffee is just as ordinary. They have locations everywhere, so when you're in a hurry and need a quick fix, you know exactly what to expect.

FAQ

As a guest, you can use the WLAN of the establishment at no extra cost.

The diner is accessible and can therefore also be used with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.