Macdonalds - Sutton

Chicken , Ice Cream, Coffee

Macdonalds

Macdonalds
2.0 / 5 (208 reviews)

Description

Reviews for a Sutton McDonald's are mixed, with complaints about cold food, poor service, and long wait times. Customers have reported issues with the cleanliness of the kitchen and shortages of items. Some praise the friendly staff and quality of the coffee. The restaurant has also faced criticism for prioritizing delivery drivers over paying customers, leaving them with no available seating. Overall, experiences at this McDonald's location vary, with some patrons nostalgic for past experiences, while others are left frustrated and disappointed.

Last update: 17.01.2026 from: Shawn

Feedback

★ 2 / 5 from 208 reviews
xrtcx
06.08.2024

Firstly my order was wrong I ordered the sweet chilli chicken wrap and had been given bacon and bbq, which the chicken was so dry and I had to really tear it to eat and secondly the first half was just bread and right at the bottom was 1 tiny bit or bacon and 1 piece of bacon fat! Not to mention the chips being cold and absolutely vile! What has annoyed me more is our order was the only order for about 5 mins as it was so quiet in there and they still managed to get it wrong!!

k5316qnelizabethb
06.08.2024

Sutton McDonald's. What a shambles! We were ticket number 26. Number 43's order was served before us! By the time we got our food, the burgers and coffee were lukewarm. I was challenged by a member of staff about how much salt and pepper I...

ahilmas
06.08.2024

Today I went to the newly renovated restaurant and ordered a Peri chicken crisp wrap. When I took a bite, I realized that the chicken in the middle was raw. To make matters worse, I accidentally swallowed a small portion before noticing the issue. The manager...

shawn-m-church687
06.08.2024

The ice cream machine at the Sutton McDonald's always seems to be out of order, for some reason. It's frustrating that it never seems to work whenever we visit, and I don't believe it's just a coincidence. It's disappointing that the staff doesn't seem to know how to operate it properly.

jonathan-a-bank25
06.08.2024

Ordered a delivery from this restaurant and the order was incomplete, no Big Mac no dips and no straws. The food that did arrive looked like it had been thrown together and was cold . Avoid this McDonald’s , the staff can’t read and order and complete it. This is not the first time it’s happed .

FAQ

The second closest station is Sutton, located 632 meters away.

More information

Suggested nearby restaurants.