Macdonalds - Sutton

Chicken , Ice Cream, Coffee

Macdonalds

Macdonalds
2.0 / 5 (208 reviews)

Menu

A complete menu of Macdonalds from Sutton featuring all 3 meals and drinks can be found here on the menu.

Reviews for a Sutton McDonald's are mixed, with complaints about cold food, poor service, and long wait times. Customers have reported issues with the cleanliness of the kitchen and shortages of items. Some praise the friendly staff and quality of the coffee. The restaurant has also faced criticism for prioritizing delivery drivers over paying customers, leaving them with no available seating. Overall, experiences at this McDonald's location vary, with some patrons nostalgic for past experiences, while others are left frustrated and disappointed.

Last update: 17.01.2026 from: Janet

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★ 2 / 5 from 208 reviews

Was 882amirr at Macdonalds a mag?
I've tried their coffee for the first time and surprised, surprised, it's a good quality coffee! Hopefully it doesn't have strange preservatives! They have good outside seats and definitely good for a sunny day! View all feedback.

What Leigh-Harrington dislikes about Macdonalds:
After a very long wait in the double drive though lane, ordered some Chicken nuggets for a snack with BBQ sauce. Got the food home and no sauce. Not impressed. Not a complicated order! View all feedback.

xrtcx
06.08.2024

Firstly my order was wrong I ordered the sweet chilli chicken wrap and had been given bacon and bbq, which the chicken was so dry and I had to really tear it to eat and secondly the first half was just bread and right at the bottom was 1 tiny bit or bacon and 1 piece of bacon fat! Not to mention the chips being cold and absolutely vile! What has annoyed me more is our order was the only order for about 5 mins as it was so quiet in there and they still managed to get it wrong!!

k5316qnelizabethb
06.08.2024

Sutton McDonald's. What a shambles! We were ticket number 26. Number 43's order was served before us! By the time we got our food, the burgers and coffee were lukewarm. I was challenged by a member of staff about how much salt and pepper I...

ahilmas
06.08.2024

Today I went to the newly renovated restaurant and ordered a Peri chicken crisp wrap. When I took a bite, I realized that the chicken in the middle was raw. To make matters worse, I accidentally swallowed a small portion before noticing the issue. The manager...

janet-m-lawyer4
06.08.2024

The restaurant was extremely busy that evening and we had to wait a long time to be served. Suddenly, the staff informed us that they had run out of fries. I pointed to the rows of fries waiting to be purchased and questioned this. Additionally, the ladies' restroom flooded and I reported it to the staff.

johnjbarrett
06.08.2024

Poor service food cold Two women in front complaining about service and time waiting Food absolutely stone cold Staff all looking at the two women complaining not getting on with serving

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