Kfc - Sutton

This restaurant always seems to mix up our orders. Whenever my partner and I order from here, there is always a mistake. I usually order the filet burger box, w... read more This restaurant always seems to mix up our orders. Whenever my partner and I order from here, there is always a mistake. I usually order the filet burger box, while my partner orders the zinger. However, we end up with different sides in our boxes. Sometimes, my partner's order will come with the filet instead of the zinger, or we will receive two zingers. I cannot eat spicy food, so this is especially frustrating for me. I am puzzled as to why they continuously get our orders wrong. It's disappointing.

I do not recommend ordering delivery from this restaurant. We have been customers for 5 years and consistently have missing items in our orders. It is disappoin... read more I do not recommend ordering delivery from this restaurant. We have been customers for 5 years and consistently have missing items in our orders. It is disappointing that even when we pick up our orders, there are items missing. Unfortunately, this has become a common occurrence for us. It is frustrating, especially for the children who enjoy KFC, to not receive their full meals. We even had to place a second order for the missing items from our first order, only to find that some items were still missing.

Once again, I did not receive my full order! This has happened multiple times before, around four times to be exact. The manager of this branch is clearly not m... read more Once again, I did not receive my full order! This has happened multiple times before, around four times to be exact. The manager of this branch is clearly not managing things correctly. I will not be returning due to the poor customer service.

Was served by the manager who was helpful and friendly. I ordered the wrong burger and he gave me the one I wanted to be extra free. he gave me some change, not... read more Was served by the manager who was helpful and friendly. I ordered the wrong burger and he gave me the one I wanted to be extra free. he gave me some change, not complaining. I usually have low expectations to this type of location, but he has delivered him so kudos.

Dear kfc. the employees seem always happy and are friendly. good value especially when they have a blue light card. read more Dear kfc. the employees seem always happy and are friendly. good value especially when they have a blue light card.