Save Mart - Sutcliffe
Save Mart
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Goodbye Savemart Hello Raleys Don’t shop at Savemart anytime soon. I had a full cart and as I’m checking out I enter my rewards number. Then I start to notice that no savings are showing on the checkout screen. I ask the lady if it took the number and she says “our whole system is down”. So all the savings and deals which usually add up to 20%-45% because of “member” pricing is zero. And she wasn’t going to tell me- I only found out because I noticed. I left it all there and walked out. I specifically shop the member deals and it adds up to quite a bit of money when I have $500+ in my cart. Your checker stood there watching me put in my phone number and never said a word. So the prices that I should have been getting weren’t correct. When I asked her about that she said I had to call the number- corporate I suppose- seriously??? I shopped here for many years but not ever again! Savemart you have lost my business FOREVER.
Been shopping there for over 20 years and pleased they kept what is like family there ,! They have even improved and John the manager is a tremendous asset. Please continue your search for the grear shopping experience!
The quality of the produce has become unacceptable. Last year, we didn’t face nearly as many issues, but now with SaveMart’s prices quadrupling and the quality declining, it’s incredibly disappointing. I remember them promoting seedless watermelon last year, but they were full of seeds. Just last week, I cut open what was labeled as seedless, and it was packed with black seeds. Today, after dealing with rotten strawberries and tomatoes, I’m feeling really frustrated with our shopping options here. We only shop at SaveMart for convenience, but they clearly no longer prioritize quality or customer service. I don’t want to pay high prices for convenience only to have to return to the store to exchange spoiled fruit. It’s outrageous what they’re doing to their customers.
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