Charcoal Woodz Restaurant Bar - Surrey

Food at the buffet was initially a little cold but the staff was quick to correct the problem and the second time we went up everything was hot. The food was very tasty and the service was great. Mom was very happy with her Mother’s Day Brunch.

Good service, good food, good selection. Not a intimate, dinner for 2 type of place but very good. Wait staff was friendly and efficient.

Ordered a burger: good patty but it came cold, cheese not even melted, looking like it came straight out of the fridge. Wife had a rib sandwich. Tasted good but the meet was not tender, and she could not chew.Fries on both were cold, fired in old oil.Loud 50’s music.Poor service. Waiter needs a vacation.Not coming back.

Wish there was a zero star. On my phone when I google Charcoal Woodz shows up with the following: Overview, Menu, Reviews, Updates.I clicked on menu, you then get Take-Out, Happy Hour, Daily Specials, Breakfast, Sunday Brunch, Lunch, Dinner and Dessert. ..... so, from the Dinner Menu I ordered Humus price shows $8.00 when I placed my order 3 orders of humus it should be $24.00 right. Well, the lady taking my order says that it will the $34.00. I asked $34.00 when I total it I come up with $24.00..........she goes......... here see the menu here says $11.00........no I don't see your menu as I'm ordering on-line. Either way I place my order and show up 20 mins later. The same lady show me the menu and say see this menu. I responded, when I'm online I see the menu on the screen and not this one that you are showing me. Then another lady shows up introducing herself as the owner and she proceeds to tell me the same thing. What I see on my phone is what I see............the owner than tells me it's Google's fault not theirs. During dinner, I brought this issue up and was told it's not Google's fault. Owners of business are responsible to update their own profile. I was told that most restaurants actually honor that prices that are post on-line!Must say the owner was very arrogant, no apology or anything like that. All I got was it's Google's fault. I paid the $34 and walked away.BEWARE when you order!!!!!!!!!!! NOT IMPRESSED WITH THE WAY THE OWNER HANDLED THIS ISSUE!!!! This to me speaks volume of how the owners are!! To bad as the waiters may be the best but when issues come up, it' the owners have a last input.

For the quality of the food, it was way over priced, can’t believe for food that was cold, and not the greatest quality came out to 180 for us and two kids. The waffles and pancakes for some reason already has syrup on them all and lots of it so really wet and fell apart and cold All the hot food was cold and including the eggs Benedict, we came at lunch time so the one tray just have sat there since morning as the bread was wet couldn’t even eat yet So disappointed, came there for the third time and before it was ok, price was ok but have now charged more. 50 each for our kids in cloverdale area and food wasn’t even ok We will not be returning