Boston Pizza - Surrey

I don't know why we keep coming to this location, it just never gets better. One waitress on that we could see, middle of the afternoon, only 2 other tables with diners so you wonder what the problem is. French Onion soup cold, but the bowl & plate were hot.Waitress overly familiar in her speech with us, wanting to take our meal away before we had finished them, wanting to know what we were doing the rest of the day. I get trying to be friendly, but she came across as nosey. We don't find this challenge at other BP that we've been to, just this one.

On Tuesday, February 7th, although we've been going to Surrey Fleetwood Boston Pizza for many years, we thought we would try Pasta Tuesday for the first time. When I asked for a sleeve of beer, the waitress, unknown to my judgement, brought a Boston size and charged me for it, defending that was the size she heard me order. The corrected price was still wrong (a pint) but to not cause an issue, I paid for this larger size anyway.The main issue, though, was with my daughter's pasta dish. All of our orders were special-priced at $11.99 or $14.98 with melted cheese. Three of our orders were sized substantially but my daughter received a very small amount of pasta on a smaller plate (the whole purpose of her visit was to bring half for lunch the next day.) When she asked the waitress to check if this was a half size, the waitress said: "I checked and it's the right size but here - you also get this piece of garlic bread."At no point did a manager talk to us and nothing was ever offered to us. We just had to pay the bill & tip and leave.

Super busy and long lineups...Servers were inexperienced, but seemed to be trying hard! Food was the ordinary chain food, nothing out of the ordinary, prices were high.

My husband and I love boston pizza. We love the perogies pizza and the nachos. We loved the potato skins until they took they took it off of the menu. We had to come up with our own recipe for it. The only thing is it is a little pricy for just pizza..

Quick to get a table.Very Slow service. 20-25 to have someone take your food order with another 30 wait for dinner to make it to the table.Food was very plain and boring. Three is basically pasta on your plate with to lunch liquid on the plate. I must say the restaurant is quite empty all the time, with this type of service and quality I now understand why. What a disappointment.