Wendy's - Surprise

As much as I love Wendy 's as a chain, the service and quality of this particular Wendy 's is below it 's standards of quality. For the past few weeks I 've been stopping by regularly for food after work. Every time I 've ordered from the drive thru the employee 's repeatedly ask, anything else? In a condescending tone after every item ordered, without giving the customer time to actually list their full order. When we eventually get our order there is usually things like straws or other condiments missing from the bags.On another occasion I stopped by and went inside the building to order some food for my family. I was in the lobby looking at the menu and on the phone with my family to see what they wanted me to bring back, the cashier was rudely trying to ask me what I wanted while I was occupied on the phone. Some of the employee 's that day were very rude, clearly agitated from another order coming in through the drive thru, very unprofessional overall.Today was the literal last straw however, we ordered 2 cheeseburgers only ketchup and 2 small drinks. When we got our food they handed us the frosty cups with soda in them, clearly a kid 's cup. We asked if they were small and the drive thru employee responded with, Idk why they keep sizing it and we didn 't receive our straws.Overall, I 'm very disappointed in this restaurant, it 's service and professionalism. There are other Wendy 's locations that exceed the standard. The food here is okay, but you 'll have better experiences elsewhere.

This Wendy's drive-thru is the slowest in town. At 9 at night I waited in the Drive-Thru line for 25 minutes. And they didn't get my order right. One poor guy waited at the window to give his order for two Lemonade's for 10 minutes. Heaven forbid their out of something because then you just have to stay in the line until you can get out. Save yourself the trouble go somewhere else.

Always a good time at the KEG . Great food cool atmosphere. Always on my list for a dinner night out.

Occupied! sometimes there is no waiting time, but this situation is so good, they have to wait in the line. when they go in, they don't park in front so they won't be blocked by cars in the line waiting for the drive thru.

Usually when I've been to this location in the past, order was perfect. Today, they handed me a frosty no lid.. okay I can deal. Then no pickles were on my burger? Did pickles suddenly get expensive or some break in the supply chain? Also, no receipt. I scan those for app rewards. It's the little things that drive you nuts.