Peter Piper Pizza - Surprise

Not great, but not bad. Pizza got up fast! The biggest trouble was that our children could not combine their ticket points at the end because the cards are different. We knew that because we wanted to combine them....hence different cards. Not bad.

We often take our children here and even have birthday parties here. The games are fairly cheap, the pizza is good and the service is usually fast. Unfortunately, our experience was from the norm last week. So many of the games didn't work and the service was slow.

I got pizza with bread sticks yesterday. They said they were done within 10-15 minutes. They were finished 25 minutes later when my pizza was sitting there and cold. I ordered 2 orders of bread sticks that should come with 2 Marinara sauces, well it came with one and was badly made. Everything was forced into a small heissbox and pizza toppings were hardly there. Very dissatisfied with the customer service and preparation of my order. When I was there, other customers were waiting for their wings as they wait 40 minutes. Unorganized and bad quality.

Booked a birthday party and it was a terrible experience to end all due to the incredibly low quality staff. We were the first in the building when they opened, and our reserved table was completely destroyed with spilled soda over the benches and rubber, garbage and food under the tables on the whole floor. No surprise that the employees/managers were able to take care of each other and do not disturb us, even if we complained about the chaos. It wasn't just our table, the whole place was disgusting. Other customers complained about the bathrooms. We were there in the 2 1/2 hours. Attentiond to our table because you think that at least the reserved tables would be clean... When the children were at the ticket booth to collect their prices, the staff member thought it was a good idea to talk loud about how angry children were and how much he didn't like them... with all our children standing there. Always rolling his eyes on the children when they couldn't quickly make up their mind and only a whole I hate my attitude. The managers apologise was that this is not their business and it is just filling out.... obviously if for someone else you are going all your knowledge about your job and customer service right out of the window.. If you want your children to be insulted to their face and a staff who care less about the customers they are supposed to serve, then this is the place for you! Update! The Area Manager came back to us and solved the situation so that I changed the 1 star to a 3. I believe that this was an unusual experience based on how much the area manager looked after and how shamed they were to solve it to our satisfaction. Thank you for a quick answer with a care result!

We like coming here usually, but Thursday 6/16 we came for buffet also. Such a rip off. I got 3 pieces of not fresh pizza for my . Same with my son. There was no strussel bread. The pizza was old the girls just quit making it at 1. Standing around talking. The buffet is open til 2. The salads are plain gross, and then some big pot of soup mac n cheese that no one touched. You need to do better.