Ihop - Surprise

Very disappointed with everything. They were not busy at all, 5 tables total that were occupied. We were sat at our table. It wasn't clean, we had to get a rag from one of the other waitresses and wipe down our own table. The server took our drink order, then took our food order when he brought us our drinks. We were waiting on our food for about 20 minutes. Never once saw our server after taking our order. Our cups were empty and one had some strange substance on it. We had to chase down the other waitress again to change our cup and ask for refills. Our server was nowhere to be found. The other waitress was helping everyone and cleaning up tables. After 35 minutes and mind you the place is still empty. The food came out. My order was the new turkey meal. Turkey slices, steamed broccoli and red skin potatoes. My turkey was so dry I couldn't even get it on my fork. They made me hashbrowns instead of red skin potatoes. I didn't finish it. We ended up paying over 75 dollars for 3 kids pancakes and 2 adult meals. We complained about the turkey and our server didn't show any sign that he cared. We won't be back. I attached a picture of my food. I'd probably enjoy the food you get from hospitals more.

I'm only rating this 5 stars because of the awesome waitress that my family got. Dana was fantastic, she was friendly, efficient, and very welcoming. Food was awesome this time around, and overall was just a very pleasant experience! ????????

The waitress was exceptional. I ordered the breakfast burrito with egg, bacon, and cheese wrapped in a tortilla and it was delicious. I also had a black hot tea that I thoroughly enjoyed. I am usually quite picky when it comes to food, but I was very pleased with my breakfast.

After being turned away from Over Easy on Sunday due to a lack of staff, we decided to try IHOP instead. It turned out to be a terrible mistake. Our experience was awful - from water dripping on us from the AC vent, to the waitress ignoring us for a long time before a manager had to step in to take our order, to finding hairs in both our main dish and pancake. It was just a disappointing experience overall.

We waited for nearly an hour for cold, damp burgers and a small serving of fries. Our drinks were never refilled, and the table had a strange odor as if it had been cleaned with a dirty rag. The women's restroom was also in poor condition. It was clear that our experience was not a priority to the staff, despite the restaurant not being very busy. I suggest steering clear of this location for your own sake.