Reviews
What Lacey Music likes about Firehouse Subs Surfside Beach:
Virginia, who works at Firehouse Subs, is a delight to be around. I had the pleasure of meeting her at a vendor event and immediately knew that anyone who gets to work with her is fortunate. The vendor also had high praise for her, calling her one of their favorite people to interact with. View all feedback. What Adam doesn't like about Firehouse Subs Surfside Beach:
Ordering online and in person is a LOT different. Yesterday I had ordered a pepperoni pizza sub with bacon on white bread and got an amazing sandwich. Today I go in and order the exact same thing and got garlic bread instead of white bread and got like 2 strips of bacon. View all feedback.
Reviews from various websites
I waited 15 minutes just to be seated. The customer service is atrocious.
I gave only 5 stars because 10 was not an option. I had lunch with my brother and my uncle, and all three of us were very happy. I took some biscuits and browni...
read morePretty good Subs I would recommend going there again good size hero for $10 and tasted pretty good
Their subs are awesome. I love their tuna. The lady who took our order was so gracious and professional. All of the staff was. prompt service..clean..5 Stars
These are the best subs ever. Definitely my favorite sub place to eat. I prefer the hook and ladder sand which and definitely recommend this place!
At the Surfside Firehouse in Virginia, patrons experience a varied dining dynamic. While many rave about the consistently excellent subs and friendly service, particularly praising a standout employee, Virginia, others report frustrating order inaccuracies and unengaged staff. Some customers express disappointment over mixed experiences with online and in-person orders, mentioning issues such as incorrect bread types and missing ingredients. Despite these inconsistencies, the overall warmth from some team members offers a glimmer of hope for a more positive atmosphere. With delicious food and friendly faces, this location continues to draw loyal customers amid service concerns.
The staff at this restaurant are always cheerful and courteous. The food is consistently delicious!
The Italian sub was tasty! The restaurant was clean and had friendly staff.
The staff at this restaurant are not welcoming and seem disinterested in their job. They provide little information when asked questions. I would rather dine at...
read moreI love Surfside Firehouse! The subs are ALWAYS great and the entire staff is fantastic! However, that one extra kind lady that works in the place just made my d...
read moreThe sub was alright but ludicrously expensive for what it wasI feel like i paid for a Michelin meal and they gave me an okay subway
Virginia, who works at Firehouse Subs, is a delight to be around. I had the pleasure of meeting her at a vendor event and immediately knew that anyone who gets...
read moreThe service is quick at this restaurant. I always order the Italian dish and it consistently tastes great. The staff is very friendly.
I absolutely adore Surfside Firehouse! The sandwiches are consistently amazing and the staff is wonderful. But let me tell you, there is one particular kind lad...
read moreThe staff don't pay attention. The food is good.