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Contribute Feedback What Brian Droncheff likes about Peet's Coffee:
The coffee is good but what makes it great is the 80s/90s alternative rock music. I'm so tired of rap music or pop music where people just modify their voice and put a beat to it. View all feedback.
What Teri Steele doesn't like about Peet's Coffee:
The last 2 times I’ve ordered a mobile order, Ive had to wait well beyond the time period that it was supposed to be ready. First time was 30 min beyond the time frame and this time just 6 min beyond the end of time frame …and it wasnt busy either time. Lattes are good but plan ahead and allow more time than they say if ordering on the mobile app. View all feedback.
The triple latte is so good.Beats Starbucks triple latte.
I 've decided to NEVER visit this Peet 's location again. Super-slow service on the weekends, and today when I went in and ordered a LARGE drink, they tried giving me a medium. The young girl said, Well, you were charged for a medium, so if you want, we can remake it if you pay the difference. Are you kidding me! THEIR mistake, and they want to make me pay the $1 difference! I should have taken my $1.80 tip back! I just told her, forget it, and walked out. Funny thing is, the SAME thing happened a month or two ago. WOW! But that time, at least the barista just chose to give me a slight attitude and remake it, in LARGE, and not charge me the difference. What do they think...that I am trying to hustle them by getting a large drink for the price of a medium??? ASININE! ABSOLUTELY RIDICULOUS!!! Additionally, when I first walked in, there were like 4 people waiting for their drinks and no one waiting to order. So I walked up, and stood there for at least 2 minutes like the invisible man, with no one even acknowledging my presence. Maybe a, Hello sir, we 'll be right with you would be appropriate? And then when the girl finally did come to the counter, she just stood there, stared blankly at me and said nothing! RUDE!!! Maybe I 'm just getting old, but it seems like people in the service industry are just too cool or too busy to do what they are paid to do...BE NICE TO PEOPLE!!! Or maybe, let 's just blame COVID...it 's what everyone else is doing! LOL!!! P.S., Clayton Valley Shopping Center Peet 's Employees: Linguistically, the words LARGE and MEDIUM sound NOTHING alike...The first has 1 syllable, and the second has 3 syllables and a long vowel. Even with my mask, you should have understood me.
At 4pm on 3/15/23 only 2 employees, she apologized to the line of 3 people for the wait. I was next in line, current customer ordered Bev heated croissant. We all waited patiently. I was asked what I wanted, I gave my order the employee then said oh wait the last purchase was DECLINED. Asked the customer to return and use another form of payment. Customer said I only have this one card. Employee said “the power went out a few hours ago maybe that’s the issue and said this time we just won’t charge you”. I placed my order again, went to use my PEETS gift card, employee said”I can’t take that”. The system is down ?. I regret just leaving without insisting I get a refund for the $20 gift card I purchased last week. I will never return to this location. Terrible business practices and zero courtesies given to ALL customers. The employee picks chooses one customer over another.. terrible
The coffee is good but what makes it great is the 80s/90s alternative rock music. I'm so tired of rap music or pop music where people just modify their voice and put a beat to it.
I 've decided to NEVER visit this Peet 's location again. Super-slow service on the weekends, and today when I went in and ordered a LARGE drink, they tried giving me a medium. The young girl said, Well, you were charged for a medium, so if you want, we can remake it if you pay the difference. Are you kidding me! THEIR mistake, and they want to make me pay the $1 difference! I should have taken my $1.80 tip back! I just told her, forget it, and walked out. Funny thing is, the SAME thing happened a month or two ago. WOW! But that time, at least the barista just chose to give me a slight attitude and remake it, in LARGE, and not charge me the difference. What do they think...that I am trying to hustle them by getting a large drink for the price of a medium??? ASININE! ABSOLUTELY RIDICULOUS!!! Additionally, when I first walked in, there were like 4 people waiting for their drinks and no one waiting to order. So I walked up, and stood there for at least 2 minutes like the invisible man, with no one even acknowledging my presence. Maybe a, Hello sir, we 'll be right with you would be appropriate? And then when the girl finally did come to the counter, she just stood there, stared blankly at me and said nothing! RUDE!!! Maybe I 'm just getting old, but it seems like people in the service industry are just too cool or too busy to do what they are paid to do...BE NICE TO PEOPLE!!! Or maybe, let 's just blame COVID...it 's what everyone else is doing! LOL!!! P.S., Clayton Valley Shopping Center Peet 's Employees: Linguistically, the words LARGE and MEDIUM sound NOTHING alike...The first has 1 syllable, and the second has 3 syllables and a long vowel. Even with my mask, you should have understood me.
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