Tiers Cheers - Sunman
Tiers Cheers
Description
A neighborhood bakery celebrated for stunning, delicious custom cakes and cupcakes—notably praised for exceptional icing and wedding orders—balances professionalism and attentive service with reported inconsistencies. Many clients applaud the owner’s skill and reliability for all-occasion creations, while a few recount incorrect flavors, poor communication and unresolved refund issues after delivery or setup. Ideal for brides and celebratory events, but expect occasional service hiccups.
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Awful customer service. Our cake had an unusual taste, and the flavors of our daughter's wedding cake were incorrect. When we brought this to the owner's attention, her response was simply, “I guess it slipped my mind.” She was supposed to bring a check for a small refund while setting up the cake, but that didn't happen either. When I called to ask about the check, she said they were in a hurry because it was about to rain and didn't see the person to whom she needed to give it. She kept coming up with excuse after excuse! I would never recommend this company to anyone!
We were completely satisfied with this cake. It looked amazing and tasted amazing as well. We will definitely be ordering our cakes here from now on.
I absolutely adore this lady! Her cakes are incredible. She was the most professional person I encountered while planning my wedding. Thank you so much for your attentive service!
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