Reviews
What liveinhopes doesn't like about Waterstones Cafe:
The majority of the younger staff members at this restaurant are friendly and helpful, however, the manageress (I assume based on the way she interacts with the other staff) is not. The atmosphere is much more pleasant when she is not around, and the other staff seem happier. I used to visit this restaurant daily, but I no longer do so. Several staff members have left due to her negative attitude, leading to a declin... View all feedback. What FlorianFY likes about Waterstones Cafe:
Lovely place to come for a quick brew in the midst of town. Nicely tucked away, with cosy chairs and tea teacakes it's a great place to chill out for an hour in the middle of the shopping centre.... View all feedback.
Reviews from various websites
Went to waterstones today 30th September and was treated extremely professionally by two members of staff unfortunately I didn't get their names one was from Bu...
read moreThe welcome we received at this restaurant was just as warm and inviting as the latte we enjoyed. We have always appreciated the clean and friendly atmosphere o...
read moreThe majority of the younger staff members at this restaurant are friendly and helpful, however, the manageress (I assume based on the way she interacts with the...
read moreThis restaurant offers fantastic coffee and delicious cookies, with very friendly staff. It is a peaceful place to relax after perusing the impressive selection...
read moreThis seems a nice cafe, lovely coffee, and staff were lovely, but only criticism is that the food (cakes, teacakes, cakes) is left sitting out all day. There is...
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read moreNestled in the heart of the shopping center, this café within Waterstones offers a cozy retreat characterized by its inviting atmosphere and friendly staff. Patrons appreciate the excellent coffee, delightful cookies, and light snacks—all available at reasonable prices. While the ambiance is generally positive, concerns have arisen regarding food hygiene practices, as some baked goods are left exposed for extended periods. Despite this, many customers celebrate the attentive service from the younger staff, which stands out against a backdrop of management issues. Overall, it remains a cherished spot for those seeking a peaceful break amidst their shopping adventures.