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Contribute Feedback What Dan Lawson doesn't like about Applebee's Grill:
I think the place was really short staffed. We waited about 15 minutes to get our drinks. I think the server tried but I think she was overwhelmed. Food was fair but some of the dishes came out cold. View all feedback.
We were seated right away. That was about the only good experience there. After sitting there 5 minutes our waitress came and took our order. We placed food and beverage order. My son ordered an alcoholic drink and I ordered an unsweetened tea. Our appetizer arrived before our drinks did. Then his drink showed and I still had to wait another 3 minutes to get my unsweetened tea. I asked for utensils from one lady and she said they didn't have any and asked if I wanted plastic. She didn't even look. I said I need something to eat my chicken Alfredo. She gave Mr 2 sets of plastic utensils. When out food finally arrived (and still no waitress to get a refill) my son asked the server for utensils and she grabbed them from the hostess station. The only thing good about my food was the chicken on top of the dried noodles that probably sat under a heat lamp and had no taste of sauce what so ever. The broccoli was super soggy. Very nasty. The only part I could stomach was my chicken. When I said something the waitress said corporate is watching them so she can't do anything about my food so disappointing. Will not be going back there and most definitely won't recommend anyone going there. So sad because normally my son and I love Applebee's.Update: I gave them another chance but went during lunch. I had a much better time this time. Selena our waitress was a delight and made sure our drinks were filled and food out in a timely manner. I even called for the manager over to let her know I had a much better experience this time. I may visit again for lunch.
Been waiting an hour and haven't gotten our food or appetizers. Absolutely ridiculous ? never coming here again ? waited 30 mins for our drinks and our appetizers came out 10 mins after that. And now we still haven't gotten our food. Found plastic in the appetizer and they're cold.
We asked for a military discount and they said the person who does it isn’t there. The service was really bad we was there for 2 hours waiting for our food when there was not even a lot of people in the restaurant. Just bad in general I recommend that you don’t come here ever.
Got drinks immediately, food is delicious. Love the service.Kid-friendliness: Very nice to my kids.
I think the place was really short staffed. We waited about 15 minutes to get our drinks. I think the server tried but I think she was overwhelmed. Food was fair but some of the dishes came out cold.