Starbucks - Sudbury

I've been on the hunt for reusable tumblers for a few weeks now. When I reached out to the store, the employee I spoke with was extremely friendly and well-informed. She told me that they didn’t have any in stock at the moment, but she took my details and made a note for the manager. A few days later, the manager called to let me know that my order was ready. When I went to pick it up, the staff at the store were fantastic. Overall, it was a smooth and wonderful experience. I’ll definitely order again. Thank you!

The service I received was surprisingly poor, especially for a Starbucks. The barista seemed rushed and placed my croissant on a wet counter. She also handed me milk along with an uncomfortable attitude. There was no apology given. I expected better service, especially considering I paid for my order. I really value good and polite service.

I have to share an embarrassing experience. I bought a mango dragonfruit lemonade from this Starbucks, and it was delicious! However, as I walked into class, I set my drink down on a table alongside my laptop and notes. Suddenly, the table leg gave out, and my drink spilled all over my notes and laptop. I definitely won't be buying from this Starbucks again—it's cursed!

Good service and products. Feel as they need the Starbucks app for easier ordering and the service needs to keep up with there online orders.

I don't usually leave reviews like this but I was blown away by the attitude of one barista today, the young petite brunette. She was incredibly short and rude, answered my one simple question with an eye roll and a huff and then same reaction again when my Starbucks app didn't go through. I know everyone has bad days but it makes me so disappointed to receive service like this. This does not reflect the starbucks I know or the Laurentian community at large.