Pullman Stuttgart Fontana
Pullman Stuttgart Fontana
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Military family of yrsWe love travel respect all cultures as I am multiculture by blood, Heard about how kids annoy most..
I do not like to leave less than stellar reviews however honesty is important regarding this system.Pullman is really a beautiful hotel centered in a..
Let's start off with some positives. The front desk is quite helpful. They were all very pleasant to speak to. One of the ladies was very impressive as she..
I have been Accor member for years and never seen this level of unprofessional service. it starts with the fact the hotel has 3 elevators and only 1is working for the whole hotel, the staircase is closed due to maintance. This leaves the outside fire emergency exit but then you are unable to get back inside. The Spa and pool are very nice and clean. Only issue was a dude pretending to be Epstein and demanding my son of 15 had to take off his swimming gear while enjoying the hottub. Started a heavy discussion with me while I was enjoying the sauna not wearing any gear. Then the checkout, on exit all was fine until we wanted to drive out of the garage they forgot to activate the ticket. we called, called and everntually backed up and parked to go back inside. They demanded 700 euro as this was the outstanding amount. The rooms were prepaid and the remainder of payment was 50 euro and for this they took a deposit of 300..... Plus I am an Accor member so they have full access to my credit card. Finally 2 of my companions (different rooms used the breakfast (downstairs and were charged 64 euro each for 2 morning visits (1 croisant, cup of coffee and a banana... And when I asked why the fee was so rediculous high they wrote me you enjoyed room service..... So no, big no, never again. I can recommend everybody to book a different hotel!! NOT worth Accor level!!
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