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Contribute Feedback What Alicia Rose doesn't like about Dunkin':
I've ordered 10 times this year but every order was wrong : always something missing or something made incorrectly. The strangest part is that they are fully staffed yet somehow the 3 people in the back do nothing but the 3 in the front are hustling and sweating. To be honest I don't know where the manager is! View all feedback.
I was waited on by, I think a dude, with long pink hair. He was friendly and helpful. I 'm not sure that knowledgeable is the right word to describe counter staff at a donut shop, but well prepared to do his job, and possessed a confident, cheerful approach.The down side is that the place is filthy. Every table, the floors, the restrooms, everything. Not like sticky, hasn 't been cleaned in a month type bad. But definitely a shift or two has gone by since takes were wiped down and floors swept.The really humorous bit is that the bathroom has a sign indicating that an outside service regularly does a deep clean and sanitization . This may be true, but it is also possible that this outside service is the *only* cleaning that happens.For what it is worth, this doesn 't seem to be uncommon in this area. It 's certainly not the first fast food place in the Oakland area (sign says North Oakland runs on Dunkin ' where cleanliness is not a priority.
All of my orders have been prepared on time and accurately!
Drinks are consistently inconsistent. Starbucks has the W there though when made right (not often) Dunkin is better.
Fresh donuts ??. Nicely decorated restaurant and friendly staff.
At this location, it is very clean, convenient and friendly workers!Food is as expected.