Steak 'n Shake - Streetsboro

We were served by Mary tonight, and I hope I've remembered her name correctly because she was fantastic! The restaurant was quite busy, and she was the only waitress on the floor. She maintained a calm and professional demeanor, even though I'm sure she was feeling the pressure. I received a single order instead of the double I had requested, but she handled it wonderfully. She allowed me to keep the single and brought out my correct order with fresh fries in less than two minutes. She truly went above and beyond to rectify a minor error. I will definitely be returning!

Tonight, we were attended by Mary—at least I hope I've remembered her name right, because she was fantastic! The restaurant was quite busy, and she was the only waitress on duty. Despite the hectic environment, she maintained a calm and professional demeanor, even though I could sense she was under some stress. I received a single order instead of the double I had requested, but she allowed me to keep the single and quickly brought out my correct order with fresh fries in under two minutes. She truly went above and beyond to rectify the minor mistake. I will definitely be returning!

Excellent service and delicious food! Although the cook was a bit delayed due to the restaurant being very busy, our server was fantastic and handled everything exceptionally well.

Typical steak and shake motif. Super friendly staff and fast service. Typically, 10 minutes would wait just to order OTHER LOCATIONS that have now closed. The order was exactly and well packed to get out.

Very clean and presentable, family friendly. Traditional diner experience. Waitress was courteous and friendly. The food was great. The guacamole burger was so soft it practically melted as I bit into it. The kit Kat milkshake was really good too. Will definitely be visiting these chain locations more often.