The Waterside Brasserie

This restaurant has great potential and, with a bit of improvement, could truly be outstanding. The management of the systems needs to be more efficient, and some staff could benefit from enhancing their English skills. Could this be the reason for receiving the wrong meal? Additionally, more training in customer service and handling various situations would be beneficial for the staff. The food was mostly very good, with some dishes, like the salmon and beetroot starter, being absolutely sublime. Despite these issues, we had an enjoyable visit and would gladly return.

I spent a lot of my summer in and around Stratford-Upon-Avon, and when the sun shines, I can't think of a more enjoyable way to spend a day than rowing along its river with a cold drink in hand. On our last visit, however, the sun was hidden behind stormy clouds. To make the most of our day, we delved into the rich history of the area, including a visit to the home of William Shakespeare, which we missed last time but is a popular attraction for tourists. I have much to thank Shakespeare for, as it's not just the crowds of tourists that come to pay tribute in this beautiful part of the world, but also the love for the arts that flourishes here.

We have dined at the Arden Hotel twice—once for a pre-theater dinner and once for cream tea. Each experience was quite disappointing. The pre-theater meal was served cold, the portions were tiny, and we faced a long wait just to place our order. The cream tea experience was likely the worst I’ve ever had. The staff seemed confused and the service was poorly managed overall. Unfortunately, we won’t be returning. I’m giving it two stars for its great location and beautiful decor.

I met some friends here for an early birthday celebration. The setting is beautiful, and the atmosphere is wonderful. Although it was a bit quiet, the staff were friendly and attentive, and the afternoon tea was absolutely delicious.

We had a fantastic Christmas meal today with an exceptional host (Mems F+B assistant), Mems looked after us all very well and made it an enjoyable experience. The food was also absolutely stunning! Overall, was a wonderful experience and would highly recommend!