Hampton Inn By Hilton - Stow

Top marks for the facility and the people working there! I had a Thursday through Sunday stay February 15 18 along with a whole bunch of friends. There were about 20 guys, and we had about 12 13 rooms. There was not a single complaint. I'm sorry to say I don't remember the names of the staff, and I really wish I jotted that down. Three of us checked in late at night. There were some administrative issues with my reservation, which were handled with ease and professionalism. The rooms were recently renovated. The beds were comfortable and clean. The shower was appropriately soothing, meaning there was plenty of hot water, and the pressure was good. The picture was clear on the TV and the remote was easy enough to navigate. I don't know if the rooms on either side of me were occupied, but I didn't hear any noise. In the morning, we ate the provided breakfast, which had a nice variety of hot and cold foods, including the requisite make your own waffle station. The best part by far was the woman working the area replenishing the food, cleaning up, etc. She was friendly and efficient. She greeted everyone with a smile and often checked the area and the people to make sure everything was great. Also, in the morning, the woman who staffed the front desk was friendly and accommodating with our questions and our stupid dad jokes. Throughout the day, there was a nice selection of coffees and teas in the lobby. The breakfast area also doubles as waiting area. Because we had so many people, it was nice to have a place large enough to comfortably wait for each other and to solidify plans for the day. On my next trip to the area, I probably won't even consider another hotel.

I stayed at this Hampton Inn several years ago. It was nice then. It no longer is. I was going to rate this the worst Hilton I ever stayed at but Yelp just reminded me of a worse experience at another hotel. What is particularly bad is the bathroom. The fans don't work and you get steam trapped in the room, which leads to mildew in all the corners of the tub and peeling paint on the ceiling. The tubs have an anti-slip bottom that doesn't quite get clean and now looks permanently stained and dirty. The rest of the room is standard Hampton Inn. However, because of the fan issue in the bathroom, the room easily becomes humid. So, you need to run the AC and thus the room stays cold. Note that we had two rooms because the woman working hotel reception admitted her incompetence and said she didn't know how to out me in the larger room for the first night. We had the same bathroom fan issues in both rooms and in our daughter's room.

Very nice Hampton Inn. Clean. Pleasant and helpful staff. Quiet location. (Ask to stay on the quiet side of the building. Plenty of parking. Good breakfast variety and choices-scrambled eggs, turkey sausage, waffles, yoghurt, cereal, muffins, etc. Breakfast was taken away a few minutes early one day, but the next day the server was very nice and made sure everyone was served before she cleared it all away. On the day we were leaving we were not able to get a late check-out because of limited staffing, so, if you know you are going to need a late check-out, be sure to ask when you check in so you can get in the list. Close to several restaurants And fast food places. Amenities like pool, business center, exercise room etc The breakfast are and lounge were nice for the family to gather and visit. We would definitely stay here again if we were near Cleveland. I

Great Hampton Inn. Summary nice hotel, good price point, comes with breakfast, and would stay here again! I was in town for two days and wanted to spend the night in the Akron area and found this location. I was happy I chose this hotel when looking at the options. There is plenty of parking and the parking lot is well lit. Upon arrival there was no one at the front desk for the longest time. There was an issue with folks bringing a pet and the hotel now being pet friendly. I had checked in via the app and selected my room but wanted to get a physical key as well so patiently waited around. I am a big fan of the interior and liked the wood trim, dark colors, with blue/turquoise colors. I stayed in room 305 and was super happy with it. Spacious, clean, mini fridge, coffee maker, iron board, hairdryer, with all the bathroom toiletries. I appreciated the mouthwash too. The room had a double bed, a nice chaise lounge, desk, and a decent size TV. Great room for the price. I did go to Breakfast and it was OK. The traditional Hampton Inn breakfast set up with cereals, breads, muffins, waffles, fruit, yogurt, and a meat and egg option, etc. It was nice being included with the stay. The kitchen worker kept everything cleaned and stocked and wiped everything down many times including the tables between guests. With the Front Desk, I would like to note that I ran out of Kleenex's/tissues and went down to the front desk and ended up waiting 5 mins for someone to come around the corner, same thing when I was waiting to ask if more coffee was going to be brought out for breakfast in the morning. I could also hear the conversation that there was also an issue with one of the front desk workers coming from the another chain and was new to Hilton and had some issues with another guest entering in an advance stay over an authorization. In my option from check in to check out, the front desk could use some work and attention, but nothing at all terrible for me not to stay here and everyone was super nice. Just wanted to be honest with those observations... could improve on wait times, attention to the front end, and maybe some refresher training. I did not use any of the amenities but the hotel has a business center, workout room, guest laundry room, and indoor pool too. I got a great online rate of $101.00 with the Hilton Honors app. I have really got some better deals even over the AAA discount. The out the door total was $116.41 after taxes which is absolutely great. That is exactly why I wasn't too concerned on any less than perfect service and the employees were friendly. The Value, the quality of the hotel, and the cleanliness was remarkable. I would absolutely stay here again if in the Akron/Stow/Kent area.

The hotel was clean and comfortable and close to the activities we were involved in at the state park. We were close to trails, the train and waterfalls.