West One - Stourbridge

Big sign up outside the bar all week advertising a band and BBQ to be held from 4pm Sunday 14th July. Brought the whole family down for the entertainment and fo... read more Big sign up outside the bar all week advertising a band and BBQ to be held from 4pm Sunday 14th July. Brought the whole family down for the entertainment and food and guess what! NO BBQ because there was a private party out back! What the hell do you advertise a bbq for if you've already booked the venue for a party! Absolutely fuming! We were all really looking forward to the bbq. On the plus side, the band were good!

We visited the restaurant on Friday as a group of 14 people. We were very impressed with the private dining area that was assigned to us. The staff were attenti... read more We visited the restaurant on Friday as a group of 14 people. We were very impressed with the private dining area that was assigned to us. The staff were attentive and knowledgeable. The food was served promptly, hot, and delicious. It was definitely a great place to eat.

Last night we visited west one to try the restaurant upstairs firstly staff very attentive and friendly, secondly wow ! The food was absolutely fantastic flavou... read more Last night we visited west one to try the restaurant upstairs firstly staff very attentive and friendly, secondly wow ! The food was absolutely fantastic flavoursome and cooked to perfection we shall definitely be coming back again Hats off to the chef and all the Staff 5

I made a reservation through open table, but when I arrived, they were unaware of my booking. There was only one server handling drinks, taking orders, and deli... read more I made a reservation through open table, but when I arrived, they were unaware of my booking. There was only one server handling drinks, taking orders, and delivering meals to our table. After a 45-minute wait, one meal arrived, followed by a 6-minute wait for the other two meals. Although the food was delicious, I likely wouldn't return for another meal if only one person was managing all tasks.

I was not impressed with this restaurant. The menu did not match what was listed on the Open Table app, the music was too loud for a dining atmosphere, and the... read more I was not impressed with this restaurant. The menu did not match what was listed on the Open Table app, the music was too loud for a dining atmosphere, and the food was just okay. The staff, however, were great. With some simple adjustments, this restaurant has the potential to be much better.