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Maybe if they hired someone that spoke English or didn?t mumble on the speaker and could stay off their phone this place would get your order right and wouldn?t be rude when they obviously messed your order up. By far worst fast food place I?ve comeacross View all feedback.
Sat at the drive thru speaker for 10 mins and nothing. Had to leave because apparently taking orders through the drive thru is something they don't do there
So we went to the Drive thru at this location because we had went through before and it was really quick, we only had $10.00 between us so we wanted to get a few soft tacos. The tacos are $1.99 each we ordered 2, a taco supreme is $2.79 we ordered 1. Weget to the window and the cashier's face was Blank, no hello, no eye contact, she just stuck her hand out took our money, whenshe handed back our change 33 cents fell to the ground. My friend Julie asked for the change that fell the cashier Marie, staredat her with a blank expression, turned her head, shut the window, and just sat there. Not even a thank you, RUDE! Julie saidexcuse me twice with no response, so we drove away. Now we get home about 7 minutes later open the bag, and the tacos are cold,not warm, cold! The soft taco shells are hard around the edges! It's like they re-nuked them after they sat around over the 10minute limit. And there was hardly anything to them. I really really dislike giving any establishment a negative review but thecashier was horrible, we didn't get all our change, but mostly the food we bought with our last $10 was pitiful. I amdisappointed in the management that let this particular crew put out substandard food and let that employee/cashier, the face ofthis Taco Bell location that night,near any customers.
If they hired someone who spoke English clearly and focused on taking orders instead of being on their phone, this restaurant might get orders right and treat customers better when mistakes happen. This is easily the worst fast food place I've ever encountered.
This is probably the most overworked fast food staff in Boston. Honestly, they deserve to go on strike for better pay and adequate staffing.
The service was outstanding. My meal looked even better than the pictures on the menu!