Fatburger Okotoks - Feedback

American, Canadian, North American

Reviews

Overall Total Score
2.9 out of 5
Average | 5 reviews

Was Thomas J Bruner at Fatburger Okotoks a mag?
Fantastic new location! Just a reminder for guests that, since it's part of the casino, children aren't allowed. The food is incredible! I had the King Burger (wrapped in lettuce), fries, and a vanilla milkshake. It's tough to decide what impressed me more – the delicious food or the amazing Fatburger team. I'll definitely be coming back! View all feedback.

What User dislikes about Fatburger Okotoks:
We placed an order, and we were told it would take 45 min, though we were given drinks immediately. We understood it was busy and so left and came back 40 min later. The burgers were finished but already cold, and were soggy from sitting for long. Thepop was, of course, flat by this time. I requested new pop because they were flat now, but was told that 's not our problem .It 's hard to say if this comment or the col... View all feedback.

Reviews from various websites

Sirved

Last update : 21.05.2025

2.9 ★ from 5 reviews
talvinder-singh
Talvinder 09.10.2023 - 22:29

I went there to pick up my order, and the staff was very rude. When I asked how long it would take, the response was, "I DON'T KNOW!" Thanks a lot, Fatburger, for such fantastic customer service! I definitely won't be returning. :D :D

jeka-odintsov
Jeka 09.10.2023 - 22:29

If I could give zero stars, I would. I visited this restaurant with my wife on Friday evening and ended up with severe food poisoning from the Hawaiian burger. I was hospitalized the next morning due to dehydration. I'm going to notify health authorities to inspect the restaurant for food safety. I absolutely do NOT recommend eating here!

amanda-forsyth
Amanda 09.10.2023 - 22:29

I ordered the Cajun chicken burger and it was terrible. I’m not sure what went wrong—maybe it was the guacamole or something else—but I really couldn’t eat it. It had an unusual smell and taste. On a brighter note, the deep-fried pickles and garlic pepper curly fries were fantastic.

stefan-carr
Stefan 09.10.2023 - 22:29

The restaurant claims to be open until 3 AM, but they were trying to close at 2:30 AM on Canada Day, even with customers still approaching to place orders. The staff seemed frustrated by requests, such as adding mayo to a chicken burger. At that hour, the only options available were sandwiches. If they intend to close at 2 AM, they should adjust their operating hours accordingly.

Says 3 am but they were trying to close at 230 am with people coming up to order on canada day evening....muttering under their breath at requests even to put mayo on a chicken burger....no other options except sandwiches at that time....If you want toclose at 2 make that the hours

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