Boston Pizza - Feedback

#2 - Pizza - Stony Plain, #35 - Fast Food - Stony Plain, Restaurants

Reviews

Overall Total Score
3.5 out of 5
Very good | 3397 reviews

Was Eva Keil at Boston Pizza a mag?
Amazing service from our server Callie!! We haven’t been to this Stony location over 1 year. Super happy to see an amazing server, Callie to serve us today! We hope to see Callie on our next meal out!! She deserves 1000% positive feedback!! View all feedback.

What skobiwan dislikes about Boston Pizza:
Had a late lunch with a 1 and 3 year old. The place was fairly slow which was nice as hoped the food would come out faster. Pizza was average, the kids meals were good, lots of food. Waitress was nice but a bit slow serving. View all feedback.

Reviews from various websites

Heyrestaurants

Last update : 15.08.2024

3.6 ★ from 422 reviews
dena-w-2
Dena 15.08.2024 - 11:37

We had very good service and the food was good also

bekah-d-fox87
Bekah 15.08.2024 - 11:37

My incredibly hungover self didn't check the time and placed an online order for delivery around 10:30 AM. I didn't realize they didn't start delivering until 5 PM. Not only did...

justin-r-beach3
Justin 15.08.2024 - 11:37

You have great food, but what's with all the restaurants raising their prices? For example, charging $20 for lasagna seems a bit excessive.

marlene-h-elephant71
Marlene 15.08.2024 - 11:37

I will never return to this restaurant! We had a terrible experience. Four of us went there for a Valentine's Day dinner, which turned out to be a big mistake. We arrived at 5:00 PM, and by 6:40 PM...

tim-a-horse214
Tim 15.08.2024 - 11:37

Went to BP Stony Plain tonight with 23 high school students and 3 teachers. Carlie M was an amazing server. She took care of us in no time and hats...

Menu

Last update : 20.11.2017

3.8 ★ from 13 reviews
ysokk
Sergei 20.11.2017 - 15:55

We arrived right at the dinner hour and had a very short wait before we were seated. Waitress took our drink and food orders. The lasagna was superb! Even though this is a chain restaurant, the lasagna was extra good from other BP's we have visited.

hsmith-3
Adrienne 20.11.2017 - 15:55

We do takeout. A lot as the little 5 year old loves bug noodles. And we like the perogi pizza. But for now more than twice, we find ourselves missing the extras ( like sour cream.) And this time the pizzas were missing the usual oomph. And you cannot complain, unfortunately. Getting to point of switching places. Disappointed in take out.

lisa99
Lisa 20.11.2017 - 15:55

I came into this restaurant for the first time with my girlfriend. We were immediately greeted by a friendly hostess and where taken to a table for two. We both ordered a lasagna from a waitress who wasn't the least hesitant in taking our order within the one minute wait until she noticed us. we knew from instinct from that friendly and hospitable athmosphere, that the food was going to equal the great service that we were receiving from their friendly staff and we were right after all thelasagna was just right for our hungry taste buds! A fresh cheese topping layered with thick noodles juicy meat sauce and we'll be coming again for that great Boston Pizza hospitality service and food that can't be denied when rebuilding that hungry appetite fit for a couple in love, . . . with that invincible menu that will be waiting to embrace our business the next time around! John Zapantis and Theresa Walsh Cooke

teresa21
Teresa 20.11.2017 - 15:55

One of our first choices when we are going for lunch or supper in Stony Plain. Always good food and good service!

marianna54
Marianna 20.11.2017 - 15:55

Boston pizza has good food and decent service that you can count on.My granddaughter is a fan of their cactus chips and pizzas.I find the restaurant fairly noisy but they do attract a lot of families and young people who I am sure love all the hustle and bustle.

Tripadvisor

Last update : 02.08.2023

3.4 ★ from 61 reviews
imiller-1
Dayton 02.08.2023 - 06:29

My wife and I attended the Stony Plain BP with our grandchildren. Up front the service was good. The meals for the grandchildren were off the children's selection and they were happy with their meals but the server almost seemed apologetic for the pasta meals my wife and I received. If that is their idea of lasagna they should be embarrassed. No sauce on lasagna noodles and over baked in an oven. You can get better out of the supermarket freezer. The penne with supposedly Bolognese sauce lacked taste, meat and sauce and was once again over baked and dry. It was also over plated with 6 inch by 3/4 deep on a 9 inch square plate to give the appearance of a portion. It is pasta. For 20 dollars a person should leave well fed and the pasta should have filled the 9 inch plate. Save some money on cleaning dishes and apply it to portion size. My wife pleaded with me not to make an issue because the gc's had picked the restaurant so I resolved to leave a review which I only do when it is really bad or really good.

larrytheradioguy
LarryTheRadioGuy 02.08.2023 - 06:29

We ordered a Mediterranean Pizza...small, for the two of us, as we weren't overly hungry. It was good and filled us up fine. OUr server was delightful. A bit pricey. Only real complaint is the very tinny sound system blasting hard rock music. Our server graciously changed the music when asked to what sounded like new country. But still sounded terrible through that system.

sandydougt
sandydougt 02.08.2023 - 06:29

I called to try say I was unhappy with Pasta Tuesday order; tomato skins...not tomatoes in my Mushroom chicken fettuccini. Anyways Raina..(apparently the manager in Stony Plain, Alberta Canada who needs to be replaced!!! or properly trained!!! continued to override my CUSTOMER concerns by talking over me. Done with Stony Plain not the first one in my work place either. Is it Stony Plain location OR just your manager. Regardless I 'm done with Boston Pizza. As a paying customer, I do not need to be talked over or hung up on. Raina get some Customer Service courses!!!! You are not what I would call a Manager....sad. Used to deal with Boston since 1996 thanks to my last conversation with Raina (so called Manager never again FOR ANY LOCATION.

zoe-21
Zoe 02.08.2023 - 06:29

Mine and my friends favourite place to grab a drink and pizza. I’d recommend the spinach and artichoke dip. Magnificent. We go there weekly

kiera-6
Kiera 02.08.2023 - 06:29

Boston Pizza is one of my favorite restaurants. I had the usual Bandera Bread and it was delicious. Friendly and quick service.

Restaurantji

Last update : 26.12.2023

3.2 ★ from 119 reviews
lance-fielder
lance 26.12.2023 - 15:02

You know what you 're going to get with BP and you still do. It 's a reliable eatery. Standard fare. Good service. I am a once yearly visitor though. Still, it 's pretty much the same every time I visit, for the last decade or so. You get the 'franchise ' standard treatment. Which is generally good. Grub is decent, price is the usual these days. Eye watering I find but that 's the cost of living and no different to any other eatery/restaurant I 've visited in the last 18 months. They earned the 5 stars by honest elbow grease with a smile.

blkhaired-raven-1
Blkhaired 26.12.2023 - 15:02

This is the worst BP I’ve been to. The serving sizes are stingy compared to others in Edmonton (thinking fries, ice cream, drinks, etc). The service is also usually subpar. I drive to Spruce Grove if I’m needing to do BP. They have lots to work on before I’ll be back.

janice-del-colle-1
Janice 26.12.2023 - 15:02

Supper was good. We ate in the lounge. The service was excellent.

wayne-cust
Wayne 26.12.2023 - 15:02

I order a boston lasagna .What happened just noodles it use to be so good wasn't

spruce-goose-2
Spruce 26.12.2023 - 15:02

Lousy service on Sunday night 8:07. Guess you have to be 20 years old to be served. Won't be coming back.

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