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Contribute Feedback What Stephanie Tucker doesn't like about Sonic Drive-in:
We ordered two sausage breakfast burritos via the app, but upon receiving our order, we discovered they were missing the eggs. This was not communicated to us beforehand, which was disappointing. Additionally, the two Sonic kids cheeseburgers we ordered came with cold and unappetizing tots instead of fries. Furthermore, one of the cheeseburgers lacked cheese altogether, requiring us to request a remake. When we asked... View all feedback.
I always have to wait like 10 minutes before they take my order they are unprofessional food cold and overcooked sometimes. Staff is very rude
I was disappointed in the $3 cheese fries yes I got a small but damn sonic add a lil bit more fries n cheese lmao
We ordered two sausage breakfast burritos via the app, but upon receiving our order, we discovered they were missing the eggs. This was not communicated to us beforehand, which was disappointing. Additionally, the two Sonic kids cheeseburgers we ordered came with cold and unappetizing tots instead of fries. Furthermore, one of the cheeseburgers lacked cheese altogether, requiring us to request a remake. When we asked for mustard, as requested in the app, it was initially overlooked. Overall, this experience lacked clear communication and left much to be desired.
When we got to sonic we had to keep pushing the Button to order.. the guy came outside and says that the wires inside the box maybe messed up and just make sure the red button keeps flashing in order to do the order… we then go to order and the guy on the other end never asked us what sizes or drinks or sides we wanted for our food… we needed to tell me after the order was taken.. food came out fairly quickly which is a good thing cause most times we wait forever on coney dog night… my husband who ordered onion rings and 2 coney dogs asked for ketchup and the male who brought us our order said our manager forgot to order ketchup…. How do you forgot to order ketchup and a fast food restaurant… so then he went and asked them is there a way I can get a cup on the side in which they brought us one and said our manager told me only one cup as we are running low… so disappointed on how these Sonic’s are becoming and how they are being managed.
Order the strawberry lemonade when came up to the window to pay I tasted it and it tasted like selt or water after explaining that there were no strawberries she said that it is good and that she wasn't going to remake it I said well then did you want to taste it after a 5 minute shouting magic back and forth I felt n her not listening and saying well that's your problem I'm not remaking it. I felt like throwing it in her face I just drove off because she refused to make it and I wasn't going to pay for it. She closed the window on me and went back and forth and I could see the expression on the other workers faces as they were laughing and joking like if I'm the one that's crazy I think that there are too many young people making products and it's not going to be how it should be manager needs to step up and take charge but how?when the mgr could care less MGMT needs to be firedand account for something