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Contribute Feedback What ShaCarolyn Halyard likes about The:
The food is EXCELLENT, the ambiance is wonderful, and the live band is supreme!!! Y’all need to come support this beautiful establishment. The customer service is wonderful.... come let my girl Tam serve you. She is sooo professional and so are the other servers! View all feedback.
What K P doesn't like about The:
I don't understand why there is a dj playing rap in the middle of Gwinnett County on a relaxing evening out for dinner. I could go down to the Cheetah strip club, if I want to hear rap over dinner. I came with my husband during the summer and there was an impressive husband and wife jazz duo playing and their performance was excellent! If they had more music like this, instead of the disruptive rap, I would want to r... View all feedback.
My bill was $13.29 $12.00 wings, 7% for Food and 3.5% for Credit card . I added a $3.00 tip, so the total should have been $16.29 but I errored and wrote $26.29. I saw my error and called the restaurant the same day (Saturday). It was Thursday before the owner responded by texting me a copy of the receipt that now shows a $13.00 tip instead of the $3.00, so I called her. She told me they have cameras and she saw the waitress change the receipt. However, she had to do that because my credit card (cc) company said that they must make the amounts equal to the total amount that I wrote. When I questioned why my cc company would tell her to modify my receipt, she said that all credit card companies require that the receipts be in balance. I asked if she could refund me the $10 since obviously, I did not leave a $13 tip for a $12.00 order. She said no, because the waitress was paid at the end of the night. I asked her what would happen if I totaled the receipt so that it didn 't cover the tip or even the food. She said that the waitress is supposed to check that when she takes the receipt from the customer. So, they check to make sure they are not cheated but if the error in their favor they adjust the receipt and add the overage to their tip. That is not OK! Also, my cc company said they never discuss a client 's account with a business, and they would never tell a business to modify a receipt.
I don't understand why there is a dj playing rap in the middle of Gwinnett County on a relaxing evening out for dinner. I could go down to the Cheetah strip club, if I want to hear rap over dinner. I came with my husband during the summer and there was an impressive husband and wife jazz duo playing and their performance was excellent! If they had more music like this, instead of the disruptive rap, I would want to return and tell my friends but unfortunately, as of now, I would prefer a quiet dinner with simple smooth jazz, just light music with my husband.
I came here for a social event with some other professionals. The drinks were good. Our waitress (Tam or Tan) was GREAT! I was really excited to learn that this place was open because I used to come to the spot back when it was a different restaurant. The people with me were from all over the metro area but I live in the school district, and thought this might be a good place to have future gatherings and meetings. The food was nice and there is only 1 reason I’m giving 3 stars.We were on the rooftop having a great convo, having ordered a LOT of food and drinks. The manager comes up with an empty bottle of some sort or liquor waving it in the air like a mad woman and starts screaming to the effect of, “Do not bring alcohol in here! We serve alcohol and it’s disrespectful!” Then she stormed off. Lol!This was a group of high achieving black people, having intelligent conversation, who had drinks from the bar on their tables. The age range was 35-55. It was ridiculous! Also, there were some white patrons downstairs. I wonder if she (a black woman) screamed and delivered the same aggressive monologue to them or if she assumed that because we were black people, that we would bring a bottle of liquor into a restaurant.The Parkview cluster is extremely diverse but it appears that the majority of support for this place is coming from black people. However, it also appears that last night, our patronage is not appreciated. The location is in the shopping center where I do my grocery shopping, where I workout, and where I get my nails done. Perfect location for team sports gatherings, PTA parties, employee celebrations, etc. Unfortunately, things got very strange and I wouldn’t want to invite any group in here.Lastly, in the restroom, I guess they ran out of soap. Instead of putting a new bottle out, someone filled it with water.Update: The owner decided to respond (see below). The other patrons were sitting outside but rather than take responsibility for her lack of emotional intelligence last night, she gave a feeble attempt at a clap back. It’s sad and resembles something like being on the verge of a psychotic break. You expect people to support your foolishness just because they’re the same race?
Let me start by saying Tam is excellent! She’s an asset to this business. My husband and I came in on a Friday night for the first time. The bartender was also great. Appetizer and food was very good. Music was playing when we came in but a little while later a DJ took it to the next level, then the live band! We couldn’t leave! Thanks to the owner stopping by, just an enjoyable evening.
It was our first visit and it didn’t disappoint! The food and appetizers were delicious and our waitress “the new Jess” was great and very attentive!! We will be back for sure :